Called me back promptly with questions I had and was extremely polite. Recommended.

Susan is amazing. If its a service she can not do, she will refer you to who can and she will do her best so you can get the information. I usually do not leave reviews and I am not a big fan of it however I believe that Susan should get 10 stars for being professional and helpful in every way possible.

genuine, at least cares enough to respond

Called Susan with some general questions and she waa beyond helpful! I needed a tow from NPR to Tampa and she advised me to reach out to someone closer to me as it wouldn't be beneficial for me financially to use her service. Not many business owners now a days look out for their customers/ potential customers but Susan did. Highly recommend calling her first before anyone!

I spoke to Susan about getting information on getting a vehicle impounded she very reliable and knowledgeable great communication I would definitely recommend this company to someone that needs help with a tow thank you very much

Great service at a low price. Susan was friendly and helpful on the phone. Their quote was more than $20 lower than the other companies I called. Driver was courteous and careful with my car.

Don't you just hate being reviewed by competitors???
Come on, let's play nice! I would never slam another company in an effort to lower their great ratings or as a method of increasing my own status. Please give me a call, I will be more than happy to discuss any issues you may feel you have with A FREE TOW - Susan Harris Impound Services. I am confident we can work together for the good of both our businesses and assure you that there is no threat of SHIS competing with you or any other towing service. We’re the “little guys” and quite comfortable catering to our very satisfied customers. Further, check around, you will find that I often pass on referrals when we cannot accommodate a caller and would much prefer to have you on our referral list than as an unfounded enemy. ….And finally,…. You hurt my feelings, everyone knows “I’m nice” to all of you guys, just ask ‘em. So, LET’S TOW TAMPA!