My experience at Franklin Law Firm about the service, unfortunately Miss Sara who works as legal assistant from the beginning was impolite, mean, and makes you feel that despite having Hispanic roots treats you as if you were stupid, scold you, does not answer your messages, It takes a long time to return a call, she never really did anything from my case. She even totally fell behind, had absurd reasons not to move forward and had not even registered the information of the witness of the accident we had. Until, thank God she decided to release the case. This information is for the purpose of them paying attention to the treatment they give us, their client's. I'm with another Law Firm now which they treat us as kind and polite as possible. This really let's  me see the mediocrity of my service with Miss Sara.

The Franklin Law Firm helped me out amazingly in a rear end collision that caused me to have multiple herniated discs in my neck and back on the busy highway of 35 S. in Dallas, TX. The Franklin Law firm did such an amazing job in helping me fight for my settlement. They walked me through and through the entire process and were consistent in helping me in every way I can imagine. I would recommend Jason Franklin to anyone of my family and friends and to any person who asks me who they should go to for help in representing them in personal injury matters because he was always there for me and handled this case like a true pro. Thank you Franklin Law Firm! You will always be apart of me from this day forward..not only as a law firm, but as family. The best!

Lawyer is very nice and knows what he is doing!

(Translated by Google) thanks for all your help. excellent work with the prosseso.muy happy with franklin law firm were everything possible to help me with my case. I'm satisfied with everything

(Original)
gracias por todo su ayuda. excellente trabajo con el prosseso.muy contento con franklin law firm isieron todo lo possible para ayudarme con mi caso. estoy satisfecto con todo

Jason Franklin is my law school classmate, friend and colleague. Jason is an extremely compassionate person and very committed to everyone he tries to help. He is an excellent resource and confidant for other lawyers like me. Although he is a very accomplished personal injury lawyer, he's an even better person and one should keep that in mind when looking for someone to advocate on their behalf when they are hurt. If someone doesn't hire my law firm, I'd hope they would hire Jason's. And if something ever happened to me, my family knows Jason would take care of them.

The Franklin law firm showed exemplary service in assisting me with my motorcycle accident. The accident occurred in Dallas, TX during the Thanksgiving holiday last year. I was shown the utmost professionalism and would recommend them to anyone in a motor vehicle accident! Thank You to Mr. Franklin and his staff of complete professionals!

Jason and the team at the Franklin law frim were great! Very professional and made the whole experience easy and stress free!
The team handled my car accident it seemed like a simple fender bender but it left me with a lot of pain afterwards. They were able to take the stress out of dealing with the insurance company. Thank you so much to Jason and the whole team!!

A pro in his field will fight to defend u, a very great attoney i will recommend him to anyone

Jason and Sthephanie were very professional and helpful. They educated me when needed, patient, and genuinely cared. I highly recommend them!

I had a car accident last year in Dallas and a family member recommended The Franklin Law Firm to me. They handled the situation perfectly, the entire staff was super helpful and efficient. Jason Franklin is an amazing attorney and he will make sure that you get the help you need. I would definitely come back if I ever needed legal help again and I recommend that everyone should give them a try and trust them with anything and everything.

Jason Franklin and the entire staff were such a pleasure to work with. They were very cordial and responsive to any and all questions we raised. Our settlement was much higher than expected and I would definitely recommend them to any and all of my friends and family. Their level of integrity is without equal.

Jason, and all his staff, are very down-to-earth!
Makes the client feel confident and comfortable with all the legal processes!
He has lots of years of knowledge, and positive results.
I’m so glad that I chose his firm to help me with my case, and it came out better than I expected!
His firm is the best choice you can make, to help you with a personal injury!

Cost us money. Got hospital and the lawyer paid. But didnt help my daughter at all. As a matter of fact it cost us . Never again

Sarah and Mr Franklin made my entire legal process super simple. They took care of literally everything and followed up very well on all of my pending documents and issues. They also were just good humans and made sure I was okay during my entire healing process. You’d be a fool for looking for representation elsewhere.

Just wanted to say thank you to Jason Franklin Law Firm they did a good job of taking care of my case. It was in Grand Prairie injured on the job I didn't think I was going to get any money out of it but somehow Franklin Law Firm got my money's worth and some so they did such a good job I'm so happy thank you

Very professional

My experience with the Franklin Law Firm could not have any better. Everyone was efficient and professional from beginning to end. The reason for hiring their services was stressful enough and their customer service made this less hectic than it could have been. I highly recommend them.

They took great care of me any needs or concerns I had. I would recommend them to everyone.

Franklin law firm is a great experience. They are very real and speak it like it is. Very Knowledgeable and great problem solvers . 100% Recommendable

The Franklin Law Firm treated me as if I was the only client they had and I was so grestful for their kindness and love. The Firm is very loyal to their clients. Mr. Franklin is the best !!!!

Very friendly and nice environment. He does what he needs to do and gets things done.

Jason and his team were totally on it in my case. He is a man of God and extremely fair and transparent. No games, no smoke blowing, just to the point lawyers who know what they are doing.

Even though I ended up not having a case he did everything he could to try help me

This is not a review based on my experience with the Franklin Firm. I have no clue who he is and have never used or been employed by him. However; I wanted to counter the negative annotations that personal injury attorney's get related to the process of bringing a claim against a negligent party.

I have worked for several Personal injury attorneys, to include but not limited to, Jim Adler & Associates. I know the process of bringing an injury claim against a negligent parties insurance and the time it takes to recover a monetary settlement. What you have to understand is that the process is not something that happens over night. There are several factors that determine the time in which it takes to bring a claim to resolution. Some of these factors are:

1. Investigation - After filing a claim with the insurance carrier, the insurance carrier has a right, and a duty to their insured, to do a complete investigation. This investigation can take several weeks or months to complete. There are several reasons it could take this long from the fact that witnesses will not call them back, to the fact it can take weeks to obtain a police report. The attorney and his/her employees have absolutely NO CONTROL over this.

2. Treatment - No Personal injury attorney can settle a claim until you have completed your medical treatment as the value of your case is based on the medical treatments you receive. Again, The attorney and his/her employees have absolutely NO CONTROL over this.

3. Settlement Value - The insurance companies sole purpose is to diminish the value of your claim and pay as little as possible. It is the attorney's responsibility to prove your claim and try to get the most compensation available. Unfortunately, the days of getting double or even triple the meds is gone. You can thank George Bush for that (and yes I voted for him). These days, an attorney is lucky to get offered the meds. Then the attorney has to go back to your doctors and negotiate better pricing on your bills so that he/she can put some money in your pocket.

I understand that everyone wants to get paid as soon as possible, but give the attorney's a break. They are working for you to get the best settlement value possible. They could rush and settle for the first low offer that the insurance company provides, but no, they fight. And remember, they are doing all of this-spending money out of their own pocket to build your case-on a contingency fee, meaning they too are waiting to get paid.

As for the case moving from person to person within the firm. Unfortunately, we live in a society where loyalty is found in fewer and fewer people. People chase money, so if they are offered a little more money at another law firm, they jump on it. Turnover in this industry is similar to most others as a result. Due to the turnover, cases sometimes get shifted to other employees. Nothing that can be done about it.

So, in closing, I as one of those employees that get jumped on daily by clients that are angry, remember, we are on the same team. I am busting my behind to build your case and get the most compensation I can for you. I get nothing from it but the sheer joy of knowing I helped the little guy/gal defeat big business (insurance company). Know that yelling, cursing, and demeaning us does not make us want to work any harder for you.

Best of luck on your cases and I hope for a great outcome.

My sister and my kids were in an accident at the beginning of last year and it still has not settle as of yet. They keep switching from person to person it is very annoying, they keep telling us OK next week next week that week still hasn't gotten here. I would not recommend this office to anyone.

I can not thank Bianca and her team enough. They made everything possible to compensate me despite my serious situation. They were very helpful, optimistic and gave great advice throughout the entire process. I know that if anything like this happens again, they will be the first ones I will call. Thank you Franklin Law Firm.

I can't recommend Jason and his team enough - best injury lawyers in Dallas.

I recently found myself with the critical need for legal services in order to guide me and my family through the confusing and complicated Social Security Disability application process. I started to research law firms who said they had the relevant experience we needed. However I quickly learned some of these firms were merely national front groups with no local ties to Dallas or even Texas. I decided to stay local and seek firms who believe in customer service. We found such a firm right here in Dallas Texas. The Franklin Law Firm had a fantastic and inviting web site that included free information. I called and within hours I received a return call and thus began an excellent professional relationship with Ms. Bianca Palacios (Case Manager).
Blanca personally assisted us with explaining the process and finalizing our application since Social Security lost my on line application. Her professional and friendly nature was calming, reassuring and led to my successful award of disability.
I encourage everyone to obtain professional legal services when dealing with Social Security like the excellent Franklin Law Firm.