Hard to get in touch with . Does not answer questions in layman's terms.

Shannon was there to answer all of our questions and let us know what paperwork was needed. Great to work with, always had a smile. Gave 120%. Keep us informed and would recommend her in a heartbeat to work with. What a GREAT Law Firm!!!

Love the way they make you feel welcome

Very friendly staff.

Great staff!!

(Translated by Google) Very professional Excellent service

(Original)
Muy profesionales. Excellente servicio

(Translated by Google) They treated me well. I recommend it

(Original)
Me trataron may bien. Se Los recomiendo

(Translated by Google) Excellent staff!

(Original)
Excelente staff!

Very friendly and welcoming place!! Excelente staff!

(Translated by Google) Thank you for the excellent service!!

(Original)
Gracias por el excelente servicio!!

Friendly atmosphere!!!

Very friendly staff!!

Very friendly front desk staff!! Thank you Miriam for notarizing my document.

Great service

Friendly service

Great office. Very friendly.

Very helpful and easy to work with. Highly recommended!!!!

Great office and a wonderful staff to work with. Highly recommend Brumback & Ottem.

(Translated by Google) Very friendly all the staff

(Original)
Muy amable todo el personal

Very grateful to Tonya and Carlene for managing the enormous amount of paperwork that went along with this case!

Office is comfortable and all the staff treated me as a human being instead of a paycheck. Beneficial to the nth degree in managing my claim. Recommend them absolutely!

I highly recommend this firm they help me when I got injured at work I seen results right alway Iam greatfull that I got to work with Rebecca shes is respectful and knowledgeable , I told here what I was going thru financially problems after my work injury and she acted quickly into getting me some support love this Firm and I'll definitely will go back for any other legal help or advice .....I also whant to thank all the staff as well there where on task and reminding me of anything that I needed to do my family thanks you Brumback & Ottem specially Rebecca awesome person to work with thansk God Blessed all of you

I would highly recommend the law office of Scott Brumback & Ottem. My experience has been very rewarding and professional in dealing with the staff. Everyone in the office to include Rebbecca have made my experience very positive. I highly recommend this law firm to everyone.

service beyond your expectaions.my experience with this great lawyer firm,is one of the best in my life,all my stress is left behind at the moment they take your case.thank you.

Hard working and diligent is an understatement with Brumback.

(Translated by Google) I loved that they could help me in Spanish.

(Original)
Me encanto que me pudieron atender en espanol.

(Translated by Google) I liked that the notary spoke Spanish and he could notarize my document without any cost. Thank you.

(Original)
Me gusto que la notaria habla espanol y me pudo notarizar mi documento sin costo ninguno. Gracias.

(Translated by Google) Very kind you would notice that they have and you attend in Spanish. If I get to be a lawyer here I come first.

(Original)
Muy amable la notaría que tienen y te atiende en español. Si llego acupar abogado aquí vengo primero.

They are amazing, stay in contact, and explain every step. And help you get what you need. I worked with Shannon and sid. They made me feel comfortable.

(Translated by Google) The receptionists were very friendly. Thanks for your help.

(Original)
Las recepcionistas fueron muy amables. Gracias por su ayuda.

(Translated by Google) I liked that it was spoken in Spanish. They could answer my questions.

(Original)
Me gusto que se hablara en espanol. Me pudieron contestar mis preguntas.

Great law firm to work with. Felt really comfortable walking in to their office. Would highly recommend them.

Went in to ask a few questions and the gals upront were very courteous and knowledge. Great experience!

Friendly staff great atmosphere

Great place with great service and very friendly staff.

Very knowledgeable staff and great people to work with. I highly recommend this firm.

Very happy with my entire experience. Bulldog tough is an understatement. The entire staff is knowledgeable and friendly.

Love that they speak Spanish. The front desk is amazing.

They were absolutley professional and amazing to work with. They really took the time to listen and showed that they truly care. They are my recommendation for everyone.

Very happy & thankful for this firm. I definitely made the right choice with having picked their office. I highly recommend this firm. If I ever need any further legal assistance I will return to Brumback & Ottem.

I first became a client of this firm in 2011 after being involved in a rollover car accident caused by a third-party while I was working. Brumback and his team quickly proved themselves by dealing with the insurance companies and L&I so I could focus on getting back to work. Someone that really stood out was Genie Burns! Genie really understands L&I and answered all of the questions I had while at the same time keeping me informed on what to expect next. My first experience with Brumback, Genie and the rest of the team was completely above my expectations.
Fast forward to 2016 I once again found myself in need of representation, Scott Brumback and Genie Burns were the obvious choice. Their understanding of the law when it comes to dealing with insurance companies and L&I are second to none. They are in your corner and you always feel like a priority. I am confident in recommending Brumback and Ottem that they will give you the gold standard in representation.

Client for life,
Eric S. Bergren

I have worked as an investigator with Scott Brumback on numerous cases over the past 10+ years. I have always known him to be thorough, thoughtful, honest and caring when dealing with his clients. His entire staff has always been friendly and professional every time I have worked with them.

Hands down the best firm in Yakima

They actually care about what they do

Really great place to go to and the people there are supper friendly! Highly recommended it!!

My experience with Brumback & Ottem has been very good. Friendly, kind, and prompt attention at a time when life circumstances feel very hard to maneuver through. I appreciate the staff and their careful attention.

In 2014 I needed legal help with my L & I claim. I ended up working with Genie, who is absolutely amazing. Genie Burns was knowledgeable and always on top of my questions, even if they were silly. Her follow up time was top notch and I always had my answers within 24 hours. Not only is Genie an amazing asset to the legal firm, but a true gem. The office staff was also very friendly and helpful in trying to answer questions. Scott Brumback is also very down to earth, helpful and not pushy. Scott also works hard on making sure that you are taken care of by the staff. This law group by far is top notch. I recommend their services over any in Yakima.

I love the personal interaction, care, respect and professionalism they had demonstrated handling my case. They definitely have the best case management doing their due diligence and process and Spanish speaking team in the area. Thank you to all .

If you’re looking for a place with great service this is the place to be!

(Translated by Google) I like how they care about everyone. And lawyers are very generous!

(Original)
Me gusta como se preocupan por todos. Y son muy generosos los abogados!

I have had numerous pt' use this firm for professional help with auto accident and work related injuries throuought the years. All have had fantastic results and were treated very professional. I highly recommend their services. Dr. John W Rasmussen , Chiropractor

If you decide to hire Brumback Ottem for your legal needs, you are sure to be met by hard-working, caring, ethical and driven team members. The attorneys and their staff will follow through for the best result possible.

Have gone in a few times, staff is always welcoming and extremely helpful.

Genie has been great in helping my Dad. She is patient and kind and takes the time to help him understand how the legal process works.

I was just in their office two days ago, and the staff their provided me with great service. The lady at the front desk, I believe her name was Isa was friendly and helpful. I could not ask for better costumer service.

(Translated by Google) Excellent service and the best they speak Spanish

(Original)
Exelente servicio y lo mejor que hablan español

Very friendly and professional. The case managers are very knowledgeable and helpful. I would recommend this law firm to my family and friends.

(Translated by Google) Good lawyers! And the receptionists are very good at what they do

(Original)
Buen abogados! Y las recepcionistas son muy buenas a lo que hacen

(Translated by Google) Very good people all! And excellent service

(Original)
Muy buena gente todos! Y excelente servicio

(Translated by Google) Good service and Spanish is spoken!

(Original)
Buen servicio y se habla español!

Awesome attorney office! Really recommend to those looking for a staff that cares!

Great customer service! Awesome front desk

Staff is professional, knowledgeable and friendly and they give awesome customer service from the moment you are greeted by reception to a sit down with the case managers. They also love to serve our veterans. Way to go guys!!

When I got hit by a car Morales law did not do anything to help to instead we went to brumbback and ottem they help a lot and are digging into my case I reccomend (plus you get to meet there mascot which is a dog and it's adorable)

Friendly. They make sure I understand what is going on. I can ask questions at any time and they are answered quickly . They know the law. They make me feel very comfortable

They've gone over and beyond in supporting community events, especially the Yakima Hawks hockey program.

Great, professional staff. Definitely the best firm that's represented me.