Home > Personal injury attorney in Garland, TX > Best, Watson & Gilbert, P.C. Review

Best, Watson & Gilbert, P.C.

Personal injury attorney in Garland, TX
Reviews: 68 | Overal Rating: Good
Excellect
52
Good
3
Average
1
Bad
1
Awful
11
Thursday 8:30AM–5:30PM
Friday 8:30AM–5:30PM
Saturday Closed
Sunday Closed
Monday 8:30AM–5:30PM
Tuesday 8:30AM–5:30PM
Wednesday 8:30AM–5:30PM

Reviews

Review Left On 02/28/2020
Philip Debord

I highly recommend Best, Watson & Gilbert! I was injured in an accident on LBJ, an accident that was not my fault. My truck was totaled, and I suffered back and neck injuries. The staff at Best, Watson & Gilbert went above and beyond from what I expected of them, starting with Sam and ending with Chris. I was very pleased with the settlement, and I wouldn’t hesitate calling them if I ever need their help again.
Review Left On 02/28/2020
Kristin Pugh

I had an absolutely amazing experience here. The attorneys handled everything, all i had to worry about was recovering and they actually cared about my health and how i was doing! I will be referring everyone i know & if i am to be in a wreck again, without a doubt i will be calling James Best Law Office! Thank you so much to the attorneys who handled my case!
Review Left On 02/28/2020
Kecia V

Excellent attorneys who returned calls and very knowledgeable!! Attorneys Best and Watson handled my case I am very pleased with the results.
Review Left On 02/28/2020
Anna Va

Thank you to the team that took care of my case. Its been a long journey, but they communicated every step and led the way! I felt confident about the outcome and am very thankful! If anyone needs attorney's help, legal advice, these guys will help you for sure!!!!!! Thank you!
Review Left On 02/28/2020
Elizabeth Pacheco

Was in a bad car accident I was referred by a friend to best Watson and Gilbert they helped me with my denied claim,and I was able to recover 100% of my money and health, Moses Vasquez was very helpful he’s the one who signed me up! The people there are very kind very patient,helpful,happy, funny, and make you feel comfortable. I always recommend my family and friends to this lawfirm, I will always be a client.
Review Left On 02/28/2020
Kelt Smith

HORRIBLE I BROKE MY BACK AND THEY TOOK ALL MY SETTLEMENT AND IT TOOK 4 months to finalize
Review Left On 02/28/2020
L W

This company only tried to cheat me out of money. Do not use this Company all they will do is tell you lies and waste your time.
Review Left On 02/28/2020
Desiree Jackson

I highly recommend James Best, he's an awesome Attorney. Jeff is absolutely amazing, He gets the JOB done... What are you talking Miranda Do<> them girl up front are very helpful, kind and they are ALWAYS professional at James Best Office. You obviously don't know what you are talking about. Try being in there position, She probably was listening and caring for the client on the phone, Because that's how they handle client with the upmost respect and care!!!! Get out of here with that Mess Miranda Do!!!! You must be young and dumb wet behind the ear!!! Get a Real life!!!
Thank you James Best and Staff for handling my case!!
Review Left On 02/28/2020
Miranda Do

The lawyers and firm is professional with handling the case. They’ll keep you up to date if you ask them to. However, I do not believe that it’s protocol for the front desk lady, Silvia, to be using the business phone for personal phone calls. After my case was handled, rather quickly, I came to pick up my documents. I asked Silvia if I could speak to my paralegal. Silvia was on the business phone, having a personal conversation on the job. She didn’t even bother to locate my lawyer until after her conversation which was 20 minutes later. My paper work didn’t even last any longer than 2 minutes, but I sat there for 20 minutes so that Silvia can talk on the business phone during business hours instead of doing her job.
Review Left On 02/28/2020
Kela Reed

Very professional. Very fast and they care about their clients.
Review Left On 02/28/2020
Mike Mike

I would truly recommend this Law Firm to everybody I know; they are truly superb in what they do. Keep up the good work.
Review Left On 02/28/2020
Delwin Robinson

Absolutely professional and caring. Hands down a firm that is for the client, not just for the win! Thank you for working hard for me, as well as, anticipating my needs before I knew I had them!
Review Left On 02/28/2020
August Co

Good people. Front desk girls deserve my kudos. Stressful job.
Review Left On 02/28/2020
Anthony Hernandez

They don't care about you they only care about dollars and cents
Review Left On 02/28/2020
Betty Harris

All Staff was patience and knowledgeable will refer to others
Review Left On 02/28/2020
Esther Oranday

Staff is always helpful! Thank you, Connie for answering my questions.
Review Left On 02/14/2020
Abel Saenz

Attentive really polite and helped a couple of my employees resolve there accidents. Without any problems.
Review Left On 01/31/2020
Candy Dax

They have been absolutely phenomenal! They help soften the blow of a very difficult situation. Professional and caring! Highly recommended!
Review Left On 12/28/2019
Terri Kormos

This was a great firm to work with because they are fast, friendly, and consistent from beginning to end. I worked directly with the staff and they provided me with immediate responses and kept me informed about the progress of my case. Everyone was friendly and helpful on every interaction. I highly recommend this firm.
Review Left On 11/28/2019
Sylvie Lachance

They are wonderful .
Review Left On 11/28/2019
Beza Kassa

The ya are sending email to a wrong address and refusing to get me in touch with my attorney. I was sent a letter to drop my case without my consent. Have Clint Gilbert reach out to me and that I want to continue with the case and not going to look for a new counsel.

I will not recommend using them, they are only in it for self profit and will send you to shady doctor and chiropractors in order to price gouge. When negotiating for a settlement it appears that they work with the opposite side tog a settlement, I never seen a mediator work for one side like Karen did on my case and send a A recommendation of proposal after I requested to take the case to trial. To avoid any consequences they are withdrawing from the case to shield their interest. No type of client and attorney Privilege at all, they make a decision and tell you to take the deal.
Review Left On 11/28/2019
Lakisha Holden

Great Lawyers!
Review Left On 11/28/2019
Christina Matheny

I want to say thank you to Connie and Chris! It was a long road and even though it’s not over yet these two helped me a lot especially Chris at the end when I needed an MRI he made it happen. James Best was really nice when I met up with him he was very understanding! Thank you to Sam who met up with me to get things started he was there for me at the beginning even though he didn’t have to be and all the people in between! When I didn’t like a dr they would find a another dr for me or if a dr was too far they worked with me to find a dr closer. I would recommend them for your attorney! Thank you all again and especially Chris!!
Review Left On 11/28/2019
Jessica Munoz

Front desk was very rude and even hung up on me.
Review Left On 11/28/2019
Doyle Hearne

Great people who do care about you!
Review Left On 11/28/2019
Amber Ehemann

i was referred to these guys and they are hands down so helpful and helped me so much with my car accident. Thank you so much!
Review Left On 10/28/2019
shannon drew

Very professional
Review Left On 10/28/2019
Monesha Jackson

He is the best lawyer i had
Review Left On 10/28/2019
Alicia Iverson

Thank you for taking the weight off my shoulders. In the beginning I was worried about some issues with the insurance company and the driver that hit me. James assured me it was nothing to worry about and he was right. Later I was worried about my built up medical expenses. Chris assured me he would get them taken care of and he did. Everyone I worked with was very professional, kind and easy to talk to. Highly recommend!
Review Left On 10/28/2019
Amy Sievert

Very good guys
Review Left On 09/28/2019
Jessica Palma

They were great! They took care of everything and were efficient as possible. I would recommend them to anyone who needs an attorney to represent them in an accident.
Review Left On 09/28/2019
Judith Onojeghuo

This is a top notch law firm.
Review Left On 08/28/2019
Cassandra Stephens

I was impressed with the response time of this firm even when i felt I was not being heard by one of the employees I left a message and it was corrected immediately. They focus on customer service a rare find these days.
Review Left On 07/28/2019
Mallory Fleming

There are not enough words to do justice for the amount of gratitude I have for Best, Watson & Gilbert. From the initial meeting to the final settlement, I truly believe that I was advocated for throughout the entire process and was informed of each step along the way. Having never needed to seek legal help before, I jumped at the chance to meet with this firm when it came highly recommended to me by my chiropractor. Sam was the first person I met with and I was impressed right off the bat. He made the commute all the way from Garland just to meet with me in a place where I felt comfortable and that spoke volumes to me- seeing as how I was still shaken up from an automobile accident where I was T-boned and my car was deemed a total loss. He never made me feel like my questions were silly, or that I was wasting his time. Instead, he sat with me the entire 40 minutes and answered each question with compassion, intellect and grace.

Despite the fact that the person who hit me had the lowest auto insurance policy possible in the state of Texas, this didn’t deter Best, Watson & Gilbert for going through my insurance and seeking the under/uninsured motorist policy. About halfway through my case, Chris took over, and took just as good of care of me as Sam had. He explained what happens when the guilty party has the lowest auto policy, and what that meant for me. He assured me that it didn’t mean we weren’t going to win but we had to go down another avenue. All of our conversations were clear and concise, all while providing the details that I needed to be able to wrap my head around all of my different options. He never pressured me into making the “right” decision, nor did he request a timeline of when I needed to get back to him. He was extremely helpful, patient and respectful of my wishes. This meant a lot to me considering this was my first (and hopefully last) legal case, and I was by no means prepared to execute these decisions by myself. The guidance and wisdom that I received from these gentlemen is something that I will forever be grateful for. I will be referring all of my friends and family to this firm! Thank you guys, for everything.
Review Left On 07/28/2019
Timothy Calderon

As a father I can not over state how amazingly easy it was to get the help and settlement after my daughters car wreck! They helped set up treatment for her, and kept us in the loop with any updates! They helped eliminate a ton of stress!
Review Left On 07/28/2019
Erika Chavez

I can't say enough about the dedicated efforts of the Watson & Gilbert team. My first and only encounter involving litigation was handled better than I could have imagined. I was updated along the entire process by Mr. Horacio Castillo who collected meticulous detail of the accident I was involved with. His efforts exceeded my expectations as each interaction affirmed my physical and emotional health were taken care of. Christopher Kubin, the attorney who handled my case, was readily available to answer any questions I had in a timely manner. Thanks to his efforts my case was settled within a few months, and I was utterly satisfied with the verdict.
Review Left On 06/28/2019
Annetra Bayson

My experience with this firm has been courteous, caring, & attentive.
I highly recommend them.
Review Left On 05/28/2019
Alex Gruener

Best, Watson and Gilbert did an amazing job with my three car accident, both of the drivers that hit my car had no insurance and Best, Watson and Gilbert were able to get me a favorable settlement and take care of the damages to the car they did a great job. I would recommend them to any of my friends.
Review Left On 05/28/2019
Amy Shaver

This law company was so helpful through out my car accident between the appointments and body shop. I have never had so much help and shower so much compassion. They are the best at what they do. Thank you
Review Left On 05/28/2019
SAMANTHA LOCKE

Best,Watson, and Gilbert was a great law firm to work with! After my accident i could barely move and James Best handled everything with my case so i could recover. I hope that i never get in an accident again. BUT if i do i know who to go to! Thank you for the quick turn around and getting all of my bills covered. I even ended up with cash in hand!! Thanks again!!
Review Left On 05/28/2019
Haley Waugh

I highly recommend this firm they have excellent communication and handled everything very professionally!
Thank you for all the help!
Review Left On 05/28/2019
Stephanie Yvon

This firm is very professional and I loved how they keep their clients in the loop of everything that goes on.
Also, Chris is fast at settling cases and very polite. Highly recommend!
Review Left On 05/28/2019
Greg Warriner

The Best group of people who treated me with respect and exceptional customer service from start to finish!! Would Highly recommend these professionals to Everyone!! Always kept me in the loop and answered all my questions!! You can tell these people know what they are doing!!
Review Left On 05/28/2019
Robert Watson

I had a wonderful experience with this office. I started with Sam who really took the time to explain to me what to expect. My treatment was a little long, but thank goodness I did what the doctor said would be best. Today I feel great, and feel I am back to where I was before the accident. I was just happy to get my medical paid, but to my surprise Chris was able to settle for more. Thank you so much Best Team!
Review Left On 05/28/2019
Ryan Haverkamp

They wouldn’t not tell me anything that was going on. Never told me anything. Worst in the business. TAKE YOUR BUSINESS SOMEWHERE ELSE
Review Left On 05/28/2019
Ricky Smith

Top notch all around. Thank You!
Review Left On 05/28/2019
Ralph Simmons

Excellent communication, everyone I worked with was courteous and responsive. Thank you Jeff and team!
Review Left On 05/28/2019
Jazzmekia Hopkins

I can't even find the words as to why I don't like this company anymore. I would swear that they're working with the insurance company that I'm suing after being hit by their client. This company is just horrible, find a better lawyer.
Review Left On 04/28/2019
Mike Carter

Yes this law firm is trash! Jeff treated my cousin so bad she was crying. They do not care about their clients at all.
Do Not Go Here.....
Review Left On 04/28/2019
Julius Gilmore

Please Stop!!!!
Do Not Go Here!!!!
This was the worst experience I have ever had with a law firm. Jeff was very dishonest he will come off nice until you sign up then he will show you the real Jeff. He gets very angry when you ask questions about YOUR case. James Best is not much better he Allows his staff to treat his clients like total trash. I was warned that Best Law Firm was like this but I didn’t listen PLEASE don’t make the same mistake I did. I was also told that this law firm prefers not to deal with people of color and from my experience it is true.

Please read some of the old comments from the real customers not random people they have doing fake reviews.
Review Left On 02/28/2018
fast440 Fast440

Absolute professionalism throughout my claim process, good communication, and settlement above and beyond my expectations, thank you for getting me through this difficult process. Most of all, thank you for the relief I feel right now.
Review Left On 02/28/2018
James Long

Went in to drop medical bills
Review Left On 02/28/2018
Geoff Boggs

proved to be an enlightening situation. You just can't trust what you're told.
Review Left On 02/28/2018
Ashley Thomas

Best & Associates took very good care of me. I highly recommend this law firm. I spoke with Aaron Holt and the same day i had a car accident and he took care of everything. When i had questions any time of the day he answer the call for me. Thank you so much for taking care of me when I didn't know what to do!!!!
Review Left On 02/28/2018
Ashley Fogal

The best attorney office I have EVER worked with.
Review Left On 02/28/2018
Ali Moosa

James "Bring it On" Best is a Great person. He treated my case and the medical treatment very well. I highly recommend "Best" and his firm. My background is a Public Relation Officer and Part of my job I have been to many parts of the world But I have never received such great response like James Best.

Thank you very much James !
Review Left On 02/28/2018
A.R. Alvaro Ramirez

I love the way this firm treated my like a human being. My experience was great.
Review Left On 02/28/2018
Gaby Nunez

My experience with Best, Watson & Gilbert Law Firm was outstanding. This firm treats you like family and is very good about keeping you up to date on your case. The experienced attorneys here go above and beyond to help you. They took care of me and my case. I would highly recommend them to anyone in need of services !
Review Left On 02/28/2017
DoC FuRy

Best attorney in town, no pun intended. You will not be disappointed with the care you get here. I've dealt with many attorneys and hands down, this place is top notch. James is a great person to deal with on so many levels.
Review Left On 02/28/2017
Sharon Berry

Best Law Firm provided excellent customer service after I was involved in a complex accident. Sam and Chris were very helpful during a stressful time.
I would recommend this firm!
Review Left On 02/28/2017
Melody Lopez

Jeff rocks
Review Left On 02/28/2017
Lataica Mitchell

I HIRED THE COMPANY FOR MY CASE FROM A REHAB THAT I WENT TO. THE LAWYER THAT I WAS SUPPOSE TO DEALING WITH NAME WAS CHRIS. I GUESS BECAUSE THE COMPANY HAS VERY BAD CUSTOMER SERVICE. HE WAS VERY RUDE. ONLY SPOKEN TO ME ONE TIME AND REPRESENTED HIS COMPANY POORLY. HE ADVISE ME TO FIRE HIM AND HIRE ANOTHER LAWFIRM. NOT ONLY THAT HE HUNG UP IN MY FACE. I WILL TELL EVERYONE HOW POORLY THE SERVICE WAS. I'VE BEEN DEALING WITH THEM SINCE THE BEGINNING OF APRIL, AND NOW IT'S DECEMBER AND I'M LOOKING FOR ANOTHER LAWYER WHO REALLY WANT THE HELP THE OPPONENT. I KNEW WHEN I FIRST SPOKE WITH THE LAW FIRM IT WAS GOING TO BE A BAD DEAL, BUT I ALWAYS TRY TO GIVE EVERYONE BENEFIT OF THE DOUBT. I WILL NEVER CONSIDER THE COMPANY TO ANYONE. TO ME EVERYONE HAS BAD CUSTOMER SERVICE
Review Left On 02/28/2017
Amarilis Velazquez

Awsome they did everything !!!
Review Left On 02/28/2017
Jayson White

Top notch electric
Review Left On 02/28/2017
Happy 4Life

I"m revising my review, after i finally was able to get through the beginning stages and was able to communicate with the lawyer that handled my case. (Mr. Jeff Redmond) who is a very kind and respectful Attorney. I had a very good experience. He was very accommodating and made the process of finalizing my settlement go very smoothly.
Review Left On 02/28/2017
Shannon Roper

I hired James Best to represent me after I was involved in a complicated accident. Despite the push back from the other driver's insurance company, James was able to negotiate a very good settlement for me without my having to appear in court. The process was stress-free; working with his staff was easy.

My first point of contact was Sam. He was so helpful in answering my questions and responding to my calls. -- they communicated clearly and timely with me. Best of all, the dispute was resolved in a matter of a few months, not more than a year as I had predicted.

I highly recommend this firm!
Review Left On 02/28/2017
amy wang

The Best really treats you like the best
Everyone at the law firm was great after my accident
They helped me with getting a rental car,dealing with the body shop
and best of all not having to talk to the adjuster about my injuries any more.
The only hard thing i had to do was work on getting better.
When i was better they got the insurance company to pay all my doctor bills . They even got me a settlement for everything i had to deal with due to the accident.
I want everyone to know how great your firm is !!
Thats my way of saying THANK YOU!!!!
Review Left On 02/28/2014
Vira Alaniz

Had them pick up a case for me in a hit and run. No one ever made contact with besides the one time the took my information when I called them. Never asked for my side of the story or and supporting evidence I had. And decided to drop my case once they could not find the man who hit me and failed to call and tell me about that as well. Its been 4 days already. Would not recommend them at all to anyone. HORRIBLE HORRIBLLE SERVICE. DO NOT TRY. DO NOT COMMUNICATE WITH YOU. NOTHING!

Leave A Review For For Best, Watson & Gilbert, P.C.


Useful Links