Home > Personal injury attorney in Pasadena, TX > The Soileau Law Firm, P.C. Review

The Soileau Law Firm, P.C.

Personal injury attorney in Pasadena, TX
Reviews: 54 | Overal Rating: Good
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Reviews

Review Left On 02/28/2020
thad becker

This is a fantastic firm. They methodically worked with 3 different insurance companies to get me significant compensation for a wrist injury. His staff ensures that you are always up to date and makes you feel welcome. Chris has a lot of experience with large insurance companies which was a definite factor in the success of my settlement. I highly recommend his firm.
Review Left On 02/28/2020
Robert Tsai

A professional firm that will give great results. I recommend this firm and Skylar Simons as an attorney
Review Left On 02/28/2020
Lisa Pelayo

The Soileau Law firm made everything very easy for me from start to finish. It was my first time being in a bad accident and I did not know much about the process. They answered all my questions and updated me as we went. I was very well compensated and highly recommend them.
Review Left On 02/28/2020
Patti Mercado

Very helpful. Would highly recommend the firm.
Review Left On 02/28/2020
Cheryl Brownback

Handled our case professionally and in a timely manner.
Review Left On 02/28/2020
Kelvin Palau

Kinda and very helpful. They're easy to work with. If I was ever to need a law firm. I would go back to them
Review Left On 02/28/2020
andrea kinsel

Nothing but good things to say about this law firm. Would highly recommend to all.
Review Left On 02/28/2020
dwyer717

Highly recommend them! Very professional group who knows what they are doing and how to get results.
Review Left On 02/28/2020
Shelley Mullins

Thank you for your professionalism. Much appreciated!
Review Left On 02/28/2020
CJ Walthall

Professional and very thorough law firm. The staff is courteous and understanding. Highly recommend them.
Review Left On 02/28/2020
Jamey Taylor

Great firm. Super helpful. Top notch. Highly recommended
Review Left On 02/28/2020
William Butler

Like family
Review Left On 02/28/2020
Janie Fitzgerald

People of integrity
Review Left On 02/28/2020
Katie Clements

Highly recommend
Review Left On 02/28/2020
Michael Stanley

Highly recommend! The firm was so accommodating and helpful throughout the entire process. We’re extremely pleased with the outcome.
Review Left On 02/28/2020
JASON SWITLIK

The best!
Review Left On 02/28/2020
Maha Khalil

An amazing law firm and Skylar is a phenomenal attorney.
Review Left On 02/28/2020
Gloria Flores

Great attorneys!
Review Left On 02/28/2020
Tevin Goodman

Very friendly environment they were patient with me and really worked hard to get me what i needed and was looking for... patience is a virtue and I’m happy i stuck it out with them
Review Left On 02/28/2020
Bree Marie

I truly do not understand how they even receive 5 star reviews. Do your research and do not end up like me.
Review Left On 02/28/2020
Chris Sobota

Great result after my accident with a dump truck. It was a longer process than I expected but worked out great in the end. Thanks again!
Review Left On 02/28/2020
Dale Ortiz

It seems that every time I call, I have to leave message. At first the one assigned to our case would return my calls 3 days later but now 1.5 years later I leave messages by phone and email but as of 1 month nothing. Our statute is 3 months away. Now what?
Review Left On 02/07/2020
rico8791

Brenda was a great help throughout whole process. Help me navigate through it all.
Review Left On 12/28/2019
Geri Chapman

Have had a ongoing case since May 2016. Lawyer assigned to my case does not communicate, will not share information about case and has not even consulted with me about the settlement offered. Have left messages for the main lawyer that owns the firm and he doesn't respond either. Worse case of customer service ever!

Update: Guess who is still waiting on a return phone calls!!

Update 2: Original review was left a year ago, guess who is still waiting to settle my case? THIS GIRL!!! (12/2019)
Review Left On 08/28/2019
Tracy Solis

From the beginning, The Soileau Law Firm was attentive and guided me through the entire process for my case. Although at times it felt like my case was taking a while to wrap up, Brenda, my case manager, was always available to answer my questions and update me on any progress. I highly recommend seeking out this law firm’s services.
Review Left On 08/28/2019
Mizzvanity

So Chris is my lawyer after many calls too get in touch with him. I leave voice mails I speak too he’s staff he’s never in the office I’m told many times I will get a call back never do it’s been 3 months like this I’ve given up and taking my case to another law firm who actually cares about the case of my family not someone who is just wasting my time. I won’t recommend them never
Review Left On 07/28/2019
Jose Calderon

Thanks to Leticia we were able to manuever the case with ease and she answered all of our questions. I would recommend the Soileau firm to anyone looking for help with their case!
Review Left On 06/28/2019
Kenny Barclay

The Soileau Firm was a tremendous help with my case. Their staff was always available to answer questions and assist me with my case. I am happy I chose them as my outcome was more than I had anticipated.
Review Left On 03/28/2019
Tina Tilea

Very professional and attentive to my case. She worked hard on my case and I was pleased with their work. I now have a new Firm who has my back! If I ever need a lawyer they will be the one I choose to have my back!
Review Left On 02/28/2018
Lucio Salazar

Very satisfied with my overall experience. I was kept in the loop throughout the process and very happy with my settlement! Veronica – you were amazing : )

Regards,
Lucio
Review Left On 02/28/2018
Johnathan Peña

I highly recommend the Soileau Law Firm to handle your case if your in a car accident, Brenda handled my case, and got me the most from the insurance company, couldn’t be happier that I chose this firm.
Review Left On 02/28/2018
Larry Rodriguez

I would recommend The Soileau Law Firm located in Pasadena any day. Leticia Moreno, the case manager, took care of me from start to finish. I got rear ended by a big SUV that did not have insurance and to my surprise Leticia figured out I had personal injury insurance. The doctors and chiropractor they recommended took away the injuries caused by the accident. I became a new man with a new strong lower back and I received a nice surprising settlement amount that I wasn’t expecting during the holidays.
Review Left On 02/28/2018
Kaylan Berss

My husband and I used services with Soileau Law Firm and were very please with our outcome. I will certainly use them again in the future with any further needs and highly recommend them.
Review Left On 02/28/2018
Michelle Murphy

If I could have given zero stars I would have. I hired this firm to handle my simple car wreck case because I didn't want to have to deal with the run-around from the insurance company. Liability was clear - I was rear-ended while sitting at a stop sign and the driver that hit me attempted to flee the scene. Despite the clear liability of this case, this firm could not manage to competently prosecute this case.

This firm has two main problems - 1) they won't communicate with the client and 2) they don't want to have to actually work. My case was in their office for a year and nine months. They never returned calls and bounced me around from one paralegal from another, none of whom seemed to know what they were doing. They abandoned my case 2 months before the statute of limitations was due to expire and left me high and dry. I got a copy of my file from them and it showed no actual work had ever been done on my case. When I finally demanded to speak to Chris Soileau personally, he didn't even know the facts of my case. Rather, he passed my case off to a revolving team of unlicensed paralegals who simply took whatever initial settlement offer the insurance company made and did nothing to advocate on my behalf. I could have done that myself and I'm sure the run-around I would have gotten from the insurance company would have been a lot less than the run-around I got from this firm.
Review Left On 02/28/2018
Erica Encina

I’ve never experienced or had an idea of how the process worked with accidents, especially 18 wheelers! The firm knew exactly what they were doing and assured me every time they were doing the best they can for me! Which turned out to be very true! Highly recommend Brenda to talk to. She was very professional and stayed on top of my case from the very beginning!
Review Left On 02/28/2018
AMELIA Barrett

This law firm has taken care of me from my initial phone call all the way until I received my settlement. I truly would like to thank Brenda for all of her help and remaining professional with me no matter how many times I called which was a lot. My settlement was way more then I ever expected. I am more than satisfied I would like to suggest that Brenda be acknowledged and rewarded for such a great job done. If I ever need to be represented again I will definitely call this law firm with no hesitation.
Review Left On 02/28/2018
Tammy Massey

The Soileau Law Firm handled my case and I was very happy with the results. They were helpful and attentive. I would highly recommend them.
Review Left On 02/28/2018
Rubin B

Great office and very welcoming! Ever is great and a pleasure visiting with.
Review Left On 02/28/2018
Renee Honea

The Soileau Law Firm truly understands their reputation depends on their clients satifaction. Knowing this, they will go above and beyond to do the best they can for their clients, truly caring about the needs of each case.
Review Left On 02/28/2018
Cody Black

This place took my case and provided me with guidance from A to Z about what I needed to do and how I was to get the appropriate medical treatment necessary to get better. Very friendly and professional staff. Treated me like family. Highly recommend the folks
Review Left On 02/28/2018
J N

Mr. Soileau represented me in a car accident that occurred in November 2014 where I suffered a herniated disc to my neck requiring surgery. After surgery the medical bills were piling up which caused me quite a bit of stress worrying about how all of the medical bills were going to get paid. As my case was complicated and took almost 2 years to work through, Mr. Soileau and his staff were very understanding of my situation throughout the whole ordeal. They took the time to answer my questions, assist with getting the appropriate medical care and kept me in the loop throughout the process. Mr. Soileau was able to obtain a substantial settlement and negotiate my medical bills which made for an outcome that was much better than I expected. I highly recommend Mr. Soileau and will refer my family and friends if they ever find themselves in need of his services.
Review Left On 02/28/2018
Monica Velasco

Great experience with this firm and with the two young ladies handling my case Veronica and Brenda. Both were very helpful and proficient with my case which was resolved in a timely manner. Never had to call them to get updates they would always inform me of any new developments as they came. Would highly recommend this Law Firm to anyone and I will certainly use them again.
Review Left On 02/28/2018
Amy G

Awesome Law firm!! Brenda was amazing in helping manage my case and if for some reason she wasn't available, Chris or Dawn was immediately there to help me. I see some complaints on here about not returning phone calls? I never had an issue. Sometimes I would have to leave a message, but they always got back to me with updates. My case took a while but totally worth the wait because they never just took whatever was offered. They took it to court and fought for me. Would highly recommend!!
Review Left On 02/28/2018
Robert Lee

The attorney and staff were a big help when I needed advise and legal expertise. I would highly recommend them!
Review Left On 02/28/2018
Chantel Pickard

They don't get back to you ever. It's like you are begging them to answer your call even though they get your money for services they are supposed to provide, like keeping you informed and actually settling out your case in a reasonable amount of time. It's been over a year and we haven't finished up yet. although they have managed to push back our court date from June 6 to whenever they get around to it. Christopher and his wife don't value there clients as important but pesky.
Review Left On 02/28/2018
R R

Great outcome!
Review Left On 02/28/2018
Bernard Coleman

Would not recommend this law firm! Wish I would have research better! Never returned phone calls too just get a update on my case allways there on the other line or at lunch! My case is about too be a year an nothing has been resolved no phone calls just a different story when you finally reach someone! I wouldn't recommend this Law Firm to no one!
Review Left On 02/28/2018
Gigi Garcia

It has been hard to get my case manager return the numerous phone calls I've made to their office...Going on to 3 weeks now.I will be calling tomorrow again,maybe they will call me back before Halloween...
I will give another review once my case is finalized as far as right now...I'm on the bottom of their files I guess it's been 5 months and no one tells me anything...
Review Left On 02/28/2018
Shawnon Battieste

I'm sorry for selecting this firm as well. I wish I had done better research. They are always busy. Do not return phone calls, I get the same response when I call,such as, their on an important phone call or their with someone right now. Every time I call. I do not recommended.
Review Left On 02/28/2018
Paul Reed

I knew few attorneys a couple years back when I needed one to represent me in a case involving an accident with my wife. Well I was introduced to Mr. Soileau one evening while I was out playing golf. He sat down and took time out his golf game and listened to my predicament I was facing. Afterwards by the way he handled everything so professionally, I hired him and his firm to represent me, Hoping we'd settle without it going to court. Needless to say we settled out of court within a year and I was well satisfied with the settlement. Thanks again to The Soileau law firm. I'd recommend them to anyone needing a great down to earth attorney, whom has a family and wants to know you personally. I felt it wasn't about the money he was making but the concern for me and my son's lost.
Review Left On 02/28/2018
Elizabeth Davis

Highly recommend
Awesome service since day one!
Review Left On 02/28/2018
Joey1125Jak

What a great experience!!! I could not speak more highly of the Soileau Law Firm. Right from the beginning we felt like we had a champion in our corner. His entire staff was great to work with, and Chris never stopped fighting for us. He made the entire process a breeze to work through, and when he took on the responsibility of dealing with the doctors bill and insurance it freed my wife and I up to concentrate on our healing process.

Thanks Soileau Law Firm for doing such a fantastic job. The big check at the end was pretty nice to LOL
Review Left On 02/28/2018
JG N

The Soileau Law firm has been professional, prompt and helpful during our case. I would highly recommend.
Review Left On 02/28/2018
Brooke Jackson

Never returned my phone calls, Always seems to be on lunch, always on the phone when I call but never domes to have time to call me back.
Makes me seem like I'm bothering them when I call to get details on my case. Not recommended.

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