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Alpha Agency | Florida Private Investigators | TSCM

Legal services in Lakeland, FL
Reviews: 15 | Overal Rating: Good
Excellect
12
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Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours

Reviews

Review Left On 02/28/2020
Gabrielle Marie

Wayne with Alpha Agency is wonderful. His knowledge has helped me so much in a stressful situation. You will never regret calling him. 5 stars!
Review Left On 02/28/2020
Scott Headley

Spoke to a man on the phone that had no idea what he was talking about. You could tell he was one of those guys that don't actually want to work.
Review Left On 05/28/2019
Florida Man

Was nervous to hire an investigator for the first time. They did not disappoint. They made the process easy and provided excellent service. Thank you Alpha Agency.
Review Left On 02/28/2018
Kandi Green

Not even in office so can't speak face to face.
Review Left On 02/28/2018
Bianca Mitchell

Pricing was more than fair and Wayne was so personable and explained every part of the process. His assistance was very fast and his background is beyond impressive. He even followed up with me. Unbelievable customer service, especially in this day and age. I highly recommend Alpha Agency.
Review Left On 02/28/2018
Kate Lake

I've known of Alpha Agency for years but never expected to be able to use their services. My thoughts about private investigators were limited to what I've seen in movies and television! I've been enjoying Alpha Agency's online ads which are informative and often entertaining. Through the ads, I've started to understand that they can help in many different circumstances and situations. I recently hired them to resolve an ongoing conflict with another business. What was important to me was that my relationship with the other business not be harmed as I really like and care for the other party. Not only did Alpha Agency resolve the issue in a small amount of time (1 week!) but they did so in a way that helped *improve* the relationship! Communications have been re-established and the conflict was resolved to the satisfaction of both parties. Remarkable! Highly recommend!
Review Left On 02/28/2017
Josie Robinson

I hired this agency to run a background check on someone that I had met, wanted to trust yet was unsure. The report that received within 24 hours of my request was a very thorough 11 page report that detailed addresses, traffic tickets, any criminal issues; which for me were none. I had questions interpreting the report, the agency was very prompt in returning my telephone call to answer all my questions. This service helped me make an important decision in my life based on the information I received. I would hire them again if and when the need arises!
Review Left On 02/28/2017
Janet Conner

I highly recommend The Alpha Agency for any one that may need their services. If more businesses had the same high standards of ethics and professionalism, the world would be a much better place. Wayne, I can't thank you enough! Excellent job!!
Review Left On 02/28/2017
Kevin Farnsworth

I was having a particular problem. I hired Alpha Agency to resolve that issue and they were fast, professional, courteous and effective. I will definitely hire them again if a similar issue should arise.
Review Left On 02/28/2017
Jessie Morningstar

Padded billing. I was quoted a fee, based on an hourly rate and it took an hour less than what was quoted and I never received a refund.
I asked that they testify in court on my behalf and was informed it would be $500 retainer for each person and another $200/hour per person and they determined that it would take 10 hours each to prep for court. So basically I would have to pay them $5000 for testimony. What ever happened to just doing the right thing?
I was not impressed with their services and will not use them again, nor will I suggest them to anyone in the future. Don't waste your time or money on this agency it is a rip-off.
Review Left On 02/28/2017
Barbara Happacher

Mr. Wayne Miles was great! Mr. Miles was able to provide what I believed was impossible for 20 years... He was able to provide information within minutes & a full report at 10PM! Definitely recommend his services... Thank you soooo very much!!!!
Review Left On 02/28/2016
Karen Reed

Alpha Agency is a very trustworthy and professional business and I would definitely recommend them to any of my friends or family. I was very untrusting of anyone when I decided to give them a chance. All the previous reviews rang true and they exceeded my expectations! When my needs changed, they were very understanding and even refunded me the unused portion of my retainer fee. Very approachable, easy to contact and Wayne was always a pleasure to deal with! Excellent customer service!!!
Review Left On 02/28/2015
Dorothy Rusin

I needed to locate a lost relative. Some of my family said she had passed away up north where I used to live. Alpha Agency located her at an assisted living facility for me. Thanks so much for finding my sister! You have no idea how happy our family is!
Review Left On 02/28/2015
Robert Gelsinger

We used Alpha Agency to perform in depth background checks and drug screenings on new hire candidates. They were thorough, professional, and very fast to get us the information and results we needed. We look forward to using them for all of our background checking and other investigative needs.
Review Left On 02/28/2015
Josh Marazzito

The Alpha Agency is great, I highly recommend them if trying you are trying to track someone down. They will be on the case in a matter of no time.

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