Great expeirience working with them collecting unpaid bills when I had a construction business

Great service

(Translated by Google) Super slow costumer service, employees talking about going out that night. Super slow customer service talking about going out at night.

(Original)
Súper slow costumer service, employees talking about going out that night. Servicio al cliente súper lento hablando de ir a salir en la noche.

(Translated by Google) Bad attention and rude language even by call

(Original)
Mala atención y lenguaje grosero hasta por llamada

Ms. Knoelk:

I held off on saying anything before as I was still employed at the firm. As I am no longer there (due to a move) I can now respond to you. You neglected to mention in your review that you failed to maintain the proper insurance to allow for your medical bills to be paid properly. You also neglected to mention that you failed to attend your medical appointments appropriately and we had to hound you to get medical treatment. As soon as you were done with your treatment, you wanted everything done for you immediately. You were so rude EVERYTIME you called the office. You are an entitled little snob and you think you are better than everyone else. You think the world owes you something. It does not!! Prieto, Prieto and Goan does an EXCELLENT job on all of their cases.

They have been right by my side since the vary same day of my Auto Accident! They are and have always been right there when I need them! They don't mess around,and definitely don't waist time defending you and your rights!

They have the worst customer service EVER. I just got of the phone with them and that is what made me want to give them a review right now. The person that deals with all of the cases has zero interest in answering any questions and could not care any less what you are going through. She also does not consider chiropractors doctors no matter how much schooling they have been through. This is the most terrible experience I have ever had.