Doug is exceptional. He made me feel like a priority and had no hesitation in going the extra mile to make things as clear and as smooth as possible. He's so friendly and easy to get a hold of too. I seriously felt like I was his only client! A++ customer service. He took care of the entire process for me from A to Z. He knows the industry inside and out and was quick and legally aggressive with the other side when he needed to be. It's like having a family member on your side. Such an awesome experience - he turned my lemon to lemonade. :) Just signed my refund check and off to get a new truck tomorrow (yes, different make). Fingers crossed it works out with this one, but if it doesn't, I know EXACTLY who to call. 10/10!!!

Doug helped me with my lemon law case seamlessly. He was always available for my questions and provided exceptional service to a stressful situation. His office manager is so friendly and helpful too. I would not hesitate recommending him to anyone who needs help dealing with the auto industry and the returning of your lemon.