After taking my 2014 Focus in for transmission work for the 3rd time within a year, and still having the same issues while being told its working as intended, I found out about the lawsuits and my fiancee pushed me to try for a Lemon Law. I gave California Lemon Law Group a call and was told it sounded like I had a good case and had me email Debbie the information about the car (purchase contract, service history, etc). I promptly heard back that she would take the case and from there it was an excellent experience. Other than faxing a couple pieces of paper every now and then I never had to lift a finger to have this taken care of. She kept me updated on the case the whole time and had me a full refund(with the other side covering legal fees) far ahead of the estimated time table. She was also available right away to take a phone call just to make sure all the final paperwork checked out while I was turning in the car.
The whole experience was as stress free and painless as it can be to find out your car's transmission is unsafe, and intentionally designed poorly.
Review Left On 02/27/2020
Julie Cash
I can't say enough good things about Debbie and her team. She was so easy and pleasant to work with, and we were able to do everything without ever visiting the office. She went above and beyond the amount required under lemon law to get us more money for our settlement. I hope I never need a lemon law attorney again but if I do I won't hesitate to return to California Lemon Law group
I had already worked out my buyback with the manufacturer. I called because I dealt I wasn’t getting a fair deal. The gentleman who answered the phone spent a few minutes with me explaining a few things that added clarity to my situation. Very much appreciate the information over the phone. If that’s how they treat people who call I can only imagine they treat their clients the same way.
Review Left On 09/01/2019
D Mister
Debbie Horowitz and the staff at California Lemon Law Group, Inc. are the very example of what customer service, communication, and personal concern should be in this industry. I had a case and it was my first time dealing with a "lemon" situation and I turned to Debbie for counsel. I was immediately impressed with her knowledge and understanding of such matters and she took care of me and guided me from the very beginning, every step of the way! No question was too dumb, no phone call was one too many, and in the end she fought hard and came through with flying colors! Informative, kind, dedicated, and most importantly: patient. If you have any issues relating to a lemon law case, look no further. This is the only group to go with!
Review Left On 05/01/2019
Alexis Hartman
Debbie and her office are such a pleasure to work with. They won my lemon law case and made the whole process very easy. Debbie is always quick to respond to any calls or emails and her office staff is friendly and knowledgeable. Highly recommend!
Review Left On 05/01/2019
Susan L Jones-Savka
They helped me get my money back from buying a lemon. There is no praise high enough to Express how wonderful this law firm is.
Review Left On 04/01/2019
Derek Abad
I seriously dreaded filing for Lemon Law and I was prepared for a nightmare experience. However, Debbie made this experience incredibly pleasant and surprisingly easy! I am still amazed about how quickly our case was handle and how effortless the who process was. Debbie was responsive, clarified all of my questions, kept me updated, and was an absolute pleasure to work with. I highly recommend her for help anyone with filing for Lemon Law. Thanks Debbie!
Review Left On 03/01/2018
amber chasteen
Debbie and her team did the un thinkable for my car situation and I. As a owner of a Ford Fiesta for four years & problems starting day 1 with the car,I was given a full refund of my vehicle! I had over 6 Services on the transmission recall before I reached out to the lemon law layers. Within 4 months I am free of my awful Fiesta nightmare! I would never have gotten this settlement if it wasn’t for Debbie and her team. She is extremely responsive almost in a matter of minutes every time I contacted her, and is very details in explaining the actions to take. Would refer her to anyone with any types of reaccuring lemon law situations. Thanks again Debbie !
Review Left On 03/01/2018
Linda Villalobos
We purchased a 2012 ford focus so many transmission issues ,we contacted Debbie and within months Debbie helped us settle ,we are now done with that car and thanks to Debbie are settled and the headache is over and we now know our family is safely out the the focus .we could never have done it without Debbie she is amazing our family thanks god for her .thank you Debbie from all of us .you are the best .
Review Left On 03/01/2018
Debbie Parker
In February 2017 we finally came to the end of our patience with Ford Motor Company and the dealer we purchased our 2014 Ford Focus from. The car had transmission problems within two weeks of driving it off the lot. It jerked, lugged, made grinding noises, and other problems that were truly disturbing and caused us concern to even drive the vehicle. We made numerous visits to the dealer for multiple software adjustments, clutch and module replacements, and band aid attempts to fix the problem. The dealer repeatedly told us that there was nothing else they could do because Ford claimed the transmission was operating as intended. We’ve owned over 30 automobiles and have never had any issues close to those we experienced.
We went online in search of a reputable attorney to assist us. Fortunately, we live in California which has an excellent Lemon Law. Debbie Horowitz had an extensive library of positive reviews and just reading through them we knew that we had found the right person to represent us. Within 24 hours of sending her an email we received a response. She quickly outlined what we could expect, the road blocks we may incur, what she needed to get started and an expectation of how long it would take. The next day we sent her the history of our frustrations and she immediately started on our case. We were amazed at how quickly everything went. She had prepared us that at the outside it could take six months or be denied. She felt we had an excellent case and she was right. Within just over a month we had an agreement with Ford Motor Company. Unfortunately, the employee at Ford that was assigned to our file died, which caused a delay of several weeks in us receiving our settlement.
Through the entire process Debbie kept us informed of the progress and was so very patient with us. We never had to meet with her, her frequent emails were enough for us to know we were in good hands. We were supposed to be reimbursed by Ford for the car payments we made between the date of the signing of the agreement and the settlement date. Instead of Ford Motor Credit sending us the overpayment they returned it to Ford. Debbie is once again at work to get our money back from these crooks.
If you are fed up with your lemon, contact Debbie, you will wish you had done it earlier – we sure did.
Thank you Debbie!
Ed and Debbie Parker
Review Left On 03/01/2018
John Hinkle
Pursuing an action like the Lemon Law is probably not something you ever plan on doing. However, if you find yourself with a defective car the dealer and manufacturer can't correct, then it is thankfully an option in California. Debbie Horowitz did an outstanding job of confirming I had a case and then handling it to completion. She kept me aware of what would be happening at each step and how much time it would take to complete each legal process. All I had to do was provide her with the necessary documentation, I did not have to get involved with the manufacturer. I would also note that I was able to provide her all the documentation with emails using scans. In the end she negotiated a settlement which was better than I expected and as she indicated, the manufacturer paid all of her fees as well. I can't say enough regarding how good a job she did and how easy she is to work with. Thanks again Debbie, very much appreciated.
Review Left On 03/01/2017
Chris Levesque
These folks are amazing. Don't bother calling anyone else. I cannot believe how easy and painless they made the entire process. Debbie was amazing to work with and, of course, they got me an amazing settlement. I hope I never have car issues like this again, but if I do I know that I will be in good hands.
Leave A Review For For California Lemon Law Group, Inc.
Reviews
The whole experience was as stress free and painless as it can be to find out your car's transmission is unsafe, and intentionally designed poorly.
Would refer her to anyone with any types of reaccuring lemon law situations.
Thanks again Debbie !
We went online in search of a reputable attorney to assist us. Fortunately, we live in California which has an excellent Lemon Law. Debbie Horowitz had an extensive library of positive reviews and just reading through them we knew that we had found the right person to represent us. Within 24 hours of sending her an email we received a response. She quickly outlined what we could expect, the road blocks we may incur, what she needed to get started and an expectation of how long it would take. The next day we sent her the history of our frustrations and she immediately started on our case. We were amazed at how quickly everything went. She had prepared us that at the outside it could take six months or be denied. She felt we had an excellent case and she was right. Within just over a month we had an agreement with Ford Motor Company. Unfortunately, the employee at Ford that was assigned to our file died, which caused a delay of several weeks in us receiving our settlement.
Through the entire process Debbie kept us informed of the progress and was so very patient with us. We never had to meet with her, her frequent emails were enough for us to know we were in good hands. We were supposed to be reimbursed by Ford for the car payments we made between the date of the signing of the agreement and the settlement date. Instead of Ford Motor Credit sending us the overpayment they returned it to Ford. Debbie is once again at work to get our money back from these crooks.
If you are fed up with your lemon, contact Debbie, you will wish you had done it earlier – we sure did.
Thank you Debbie!
Ed and Debbie Parker