Terrible service!!!

Terrible Service and Company in my opinion

I work as associations manager for over 7 years. By far this firm has the right approach and professionalism to work with managers,board of directors and owners.

I'm the president of our hoa and we hired them as our collection attorney. There service and communication is horrible. If an hoa is considering using them as their attornies dont do it. Your better off finding another smaller firm. That actually has better system and process to better attend their clients.

This law firm is horrible and the public deserves to know the type of business they are conducting. I was served with a Notice to Impose a Claim on my property from Association Law Group for past HOA maintenance due to me losing my job and going through a career change after sending a $200 when my balance was $586. Immediately upon receipt of the letter I reached out to the Lennar Property Manager Director to address the situation and dispute some of the fees. I later on received an email from an attorney from ALG, David Krempa with completely different fees then what the original Notice. He had changed late fees, interest fees and most of all the Attorney /legal fees from $386 to $465. When I questioned the increase in fees , I was told that it was for electronic archiving of the file, , preparation and disbursement and draft disbursement letter to client and Fed Ex Cost, an in addition they were waiving $517 in additional fees. as settlement courtesy which included review of the file. and email correspondence with their client and me.

My question is what does the $386 legal fee on the original Notice cover? Why was all these fees not disclosed on the primary notice.? This is pure EXTORTION. This law firm has done nothing but draft that Notice of Intent to Impose a Claim, nothing else. No additional work was done to warrant almost $1,000 in legal fees.

People need to know and be aware of these attorneys. All I am trying to do is payoff the balance that is a truly owed and due. I refuse to pay for make up fees. People know your rights and seek legal representation on cases like this.

The employees here are rude and not helpful at all. You try to cooperate with them and they make everything difficult. They are not professional and try to blame the client for everything. From what I have read...they don't treat their employees very well either. That is probably why they all have crappy attitudes.