Probably the rudest customer service rep I’ve dealt with in a long time. I was calling to get information and he took me through the entire process as if I was filing today and then said he feels like he did it for no reason when I reminded him I only wanted info like costs,etc. very unprofessional. I’m not sure if he is working on commission but the fact that someone with that kind of professionalism or lack there of, is the first person of contact tells a lot about the attorneys that employ him. I wouldn’t recommend calling them because in addition to bad customer service the costs are quite high compared to other firms. He didn’t share any info about their success rates or how long the process took. He asked a bunch of questions said it would be over 2k and how did I want to take care of it. I didn’t get an attorneys name or anything.
Review Left On 02/28/2020
Kay Rovik
Thank you for all your help,, both on the phone and online. I really appreciate it. You have been great every step of the way.
Reviews
He didn’t share any info about their success rates or how long the process took. He asked a bunch of questions said it would be over 2k and how did I want to take care of it. I didn’t get an attorneys name or anything.