I have tried about 8 times to call and 3 out of 4 got dumped. I have terrible phone reception where I am currently living. Someone tried to call back this morning and I couldn't answer....no one responded when I said "Hello". This is a crappy way to communicate. I need help and I can't figure out how to get it.

A little disorganized and a bit out of touch with the needs of the community members yet but hopefully they will improve after some time here. The service isnt as in depth as I had anticipated either, it is assistance-not like a real attorney who will take the reins; they expect effort from you and will drop you if not producing results, in an effort to serve more people.

I am so thankfully for the help northwest justice project is giving me. They are kind and respectful. They give you the time your case needs and fight for your rights.

So helpful and polite!!

Their mission is noble. Office staff is experienced. Someone said there might be a couple visitor parking spots on the north side; otherwise you pay to park. The disabled ramp is on the north side, but there is no door button so good luck with the door. There is an elevator near the locked restrooms & the drinking fountains on both floors. No coffee. The building looks cool straight out of the 70s with lots of wood interior, a pebble stone feel on the main floor, very high lobby ceilings & lots of narrow, over-sized windows. But there are no seats in public areas (of course, being downtown...). The lobby of this office has seats, an end table & a public resource binder, full of info of things like child safety, shelters, etc... There are two meeting rooms - one has an interior window, but the one on the east side does not have any windows. One male staff member in very loose bottoms went in there to meet with a supremely desperate somewhat attractive homeless woman with no money & no phone. They were only in there a short time, when it would have seemed her story & needs should have taken longer. And no window in that room. I think the place was welcoming. They have a bathroom key. Please consider writing a grant for this small organization to have undercover security, in the form of a greeter, janitor or whatever. Or please consider volunteering as such, & creating the position. Their mission statement is harmless. After all, who could be opposed to people helping people. Yet there was an undercurrent of needing more security. Maybe a lot of crazies come in seeking help. Very simple, clear rules of behavior are posted in a courteous fashion. I felt very at home. They might not be making the best use of space. Office staff might want to be in the room with no windows, maybe with a shop door & intercom/camera. Which would open up a huge meeting room then. Please consider donating door security hardware & mounting here for the front door. The bell is obnoxious.

These folks are amazing, office is clean, the staff is polite.

Because they kickass