A CPA is typically someone that you believe to work in your best interest and have your back if there is ever an issue. Unfortunately, not the case here. I used Kim for several years and felt the service provided was adequate. After one particular years filing, i received a notice from thd IRS that there was an issue with my filing. I had never needed to contact Kim outside of our typical annual tax filing. Once this issue came to light, i called to see if she could assist. After a couple of calls and no response back, i decided to contact the IRS directly. They explained that it was an oversight on my preparers part and that i just needed to submit the additional amount owed and it was no big issue. I contacted the office once again hoping to at least have a quick discussion about the resolution and to make sure that it did not happen again. Of course, Kim was not available but would call me back at her earliest convenience. I never heard from her again. I did receive a check from her office for the oversight, however, a call back would have been much preferred. I never asked for any adjustment, only for a call to discuss. This is not my idea of service and support. If you decide to utilize this firm, hopefully you will not need any support or information as it is in short supply there. I've moved on to another CPA now who handles several of my businesses and does not hesitate to answer phone calls or e-mails from their clients. Choose your service providers wisely, you never know when you are going to really need them in a pinch.

Used a different accountant for over a decade, he became too busy to handle my "small" business and personal taxes so I switched and get much better service and a much better price, I recommend her to anyone needing any tax or tax law advice!