Home > Lawn mower store in Pineville, LA > All Seasons Sales & Service Review

All Seasons Sales & Service

Lawn mower store in Pineville, LA
Reviews: 42 | Overal Rating: Average
Excellect
21
Good
3
Average
3
Bad
2
Awful
13
Thursday 8AM–4:30PM
Friday 8AM–4:30PM
Saturday Closed
Sunday Closed
Monday 8AM–4:30PM
Tuesday 8AM–4:30PM
Wednesday 8AM–4:30PM

Reviews

Review Left On 03/02/2020
Robert Tompkins

Parts for my lawnmower. Good place.
..
Review Left On 03/02/2020
Arnold Azua

Work was done on a weed eater and the techs were very good in explaining what was wrong and what was done to fix the problem, excellent job, would recommend this place for small engine repair...
Review Left On 03/02/2020
Tami ONeal

Very nice! Helpful with information about mowers! Thanks!
Review Left On 03/02/2020
Dustin Sumrall

Stay away. Take your mower elsewhere. I recently went in to have the electronic brake box replaced under warranty. When I picked it up, the PTO switch was replaced with a used off brand switch and the mower had about 75% of power. Initially, my wife and I wondered if we even picked up the right mower. I dropped it back off so they could look at the issues. Worst customer service ever. The owner, Justin, yelled at me on the phone and declared that they didn’t replace the switch. They later changed the story to say they probably replaced the switch while troubleshooting but left it on there and that I got “free” switch from the visit. So my factory switch which fit correctly was replaced by an off brand part which was a different color and did not fit correctly. Concerning the reduced power (the main reason for coming back), they claim it was caused because I washed the mower prior to bringing it to the shop. They claim this will ruin the bearings and it will cause the mower to bog down causing reduced power. This mower is 1 year old and might have been washed 3 times during its lifetime.

If you enjoy broken mowers, getting yelled at by the owner, horrendous customer service, and getting unrequested parts replaced with low quality items, this is the place for you! I should have read all of the low reviews before trusting them with my mower.
Review Left On 03/02/2020
Greg Smith

I went to this store on July 6th 2018 to purchase a 22" Craftsman push/walk behind mower blade adapter. Ill admit that I did not have the model# , but I ask the employee behind the counter to find me the most common one that would fit a Crasman,mtd or murray mower 5 1/2 to 6 horse engine. She explained that there were a hundred different adapters when i only ask her to find the most common. She never attempted to look restating the same. To me that is just plain lazy or maybe not enough money involved or not enough knowledge. Purposely went there for that and a blade and to look for a zero turn mower to replace the one i have had for 3 years. I use this equipment in a lawn care handyman service. Well when she would not even make an attempt to at least try and satisfy a new customer, I walked out not being unkind or belligerent. I then googled for the adapter and found that Lowes would have a kit just for that purpose . Went there and the lawn department guy led me right to it.
After I got home and replaced part and blade. I called this business to file a complaint. Whomever I spoke to said they were glad I found what i needed ,but before that tried to quiz me about the part. No apology even after I told the I had an interest in a new zero turn mower.
Now this was my first time in this business.
They could have started a new business relationship with me, but chose not to by poor customer service from the start.
It is almost not worth reviewing this company, but maybe to let others know. And also after looking over some of their reviews, I tend to believe most of the negitive reviews just from my experience there, and tend to believe that this company probably gets away with exploiting some of their customers that maube have less knowledge about their equipment.
Review Left On 03/02/2020
GK Me

Superior, knowledgable, local friendly service!
Review Left On 03/02/2020
John Bryant

I guess Justin is the name of the owner of this place, and I have found him to be extremely rude and disrespectful. (Not just to me but other customers as well). Any one who talks down to and curses their patrons, doesn't deserve the trust and respect of the public!!! He is a total ASS... I have only had 2 or 3 experiences with this place, all because they were the only option in Pineville!!! I STRONGLY recommend that if at all possible, make the trip to Alexandria or buy parts online, before you consider spending money at ALL SEASONS...
Review Left On 03/02/2020
Laura Steelman

Poor customer service
Review Left On 03/02/2020
Anita Spears

Expensive
Review Left On 03/02/2020
Courtney Glash Smothers

Tried to charge me for a repair I didn't authorize and they couldn't even fix it. Employee was rude and disrespectful. Ended up leaving the piece of equipment there.
Review Left On 02/29/2020
jimmy wilkinson

bipolar not very helpful
Review Left On 01/02/2020
Dwayne Land

Bought my Zero Turn here, very helpful and answered all my questions!!!
Review Left On 12/02/2019
mark charrier

Friendly and knowledgeable staff, and they had exactly what I needed!
Review Left On 11/02/2019
Leebeau43361 B

Great place. Wonderful employees. Reasonable prices. I will continue to shop here.
Review Left On 11/02/2019
Laura Steelman

Poor customer satisfaction
Review Left On 09/02/2019
Druitte Franks

They are okay
Review Left On 09/02/2019
Jonathan Massy

Have received very good service and reasonably priced repairs everytime I have stopped in. Most parts are in-store available so minor repairs are usually same day.
Review Left On 09/02/2019
Ben Eagles

Very polite and helpful staff. We where in and out in minutes.
Review Left On 09/02/2019
Keirsten Camp

very nice
Review Left On 08/02/2019
gerald laprarie

Good service , friendly people
Review Left On 08/02/2019
Alejandro Leon

This place is very junky and the workers are very antisocial we left a zero turn mower that ran perfectly and had low hours basically brand new it had a broken deck 3 moths later turns out that they had “scrapped it” and i find it kind of suspicious that they would do that when i never got any calls from them. They pretty much fixed and sold it without any one knowing and making profit off of mowers that they think wont be claimed.
Review Left On 08/02/2019
Patricia OGwynn

I won’t ever recommend this place
They are extremely rude , very disrespectful to their customers, my husband purchased a lawnmower belt from them , it was defective , returned belt along with receipt & they literally cursed him out using very foul language & refused to even exchange the product..
Then allowed their young daughter to curse my husband
This place is a joke for a business
Review Left On 07/02/2019
Catina Honore

You can find lawn mowers and various tools. It's also a repair center..
Review Left On 07/02/2019
Jason DeBusk

I purchased a Scag Patriot this week and the process was exceptional! All of my questions were answered, the staff were very friendly and knowledgeable and the mower is awesome!!
Review Left On 07/02/2019
Mark Henagan

If you need parts for your lawnmower or your outboard motor look no further than All Seasons.
Review Left On 06/02/2019
Marilyn Moore

Fast
Review Left On 06/02/2019
Mitheral Doe

Changing parts not quoted without calling to ask is bad business. Then to demand it be paid for or else is even worse. Then to call customers names for being upset is the final draw. What kind of circus do yall run?
Review Left On 06/02/2019
Jay Will

Good
Review Left On 04/02/2019
James Edwards

Great service.
Review Left On 04/02/2019
Jarrod James

Great service and sales.
Review Left On 03/02/2018
Reagan Florice

Best service in town
Review Left On 03/02/2018
Charles Evans

They've been very helpful every time I've gone there. And was very knowledgeable about any question I've had.
Review Left On 03/02/2018
Cranes Country Corner

This dealer handles ALL of our needs. Customer service is way beyond perfect. Owners, employees, and other customers are always polite, knowledgeable, and very welcoming. This is a great family and everyone should pay them a visit.
Review Left On 03/02/2018
Robert Ryan

They have a great parts department
Review Left On 03/02/2017
corey harmson

What ever you do don't use all season on 28 for anything I brought my boat in to get the throttle cable changed and the fuel filters but instead they decided among themselves to change the spark plugs oil oil filter grease it which nowhere on the work order does it say to do anything of those things. Then they expected me to pay for it. After an argument they finally gave me my money back for those things. They did change the fuel and air filter but the main reason I brought it in was because the throttle cable was broke and they didn't change that. So I finally get home and realized when they greased it they blew the seal out on the lower unit. So now I have to bring it somewhere else and get that fixed.
Review Left On 03/02/2017
Jon Morrison

Lying bunch of thieves. Brought mower in under warranty and was charged $120 for service they said they felt I needed because they messed up my air filter while working on the engine. So I had to pay for parts along with them filing a warrantee claim. They will rip you off and steal from you any chance they get. Avoid this business.
Review Left On 03/02/2017
Nathan Martin

Great selection and service. Very knowledgeable.
Review Left On 03/02/2017
matthew webster

I live in Jena la. Drove all the way out there to get a new belt for my walk behind.first experience great. In and out. Justin tells me put the belt on if it don't fit don't run it I'll exchange it no charge. Cool thanks for the customer service. Get home put the belt on doesn't fit. I wasn't available to take it back and exchange it due to work. So I am my wife to go in to town and talk to the "nice" people and they'll exchange it no problem.so my wife goes in. Trys to exchange it. They look at her straight in the eye ride as hell mind you and basically call her stupid for even trying to bring a belt back. I work the late shift 2.5 hours away. So I get out of bed make a phone call.talk to the lady behind the counter. She answers the phone rude to begin with. I tell her what's going on and she laughs at me. I said well let me just talk to justin and figure this out.She tells me no after I very rude conversation from the lady answering the phone. I'll never give these people my business again. I've already spoken to 3 of my buddies that own lawn businesses about the situation. It wouldnt have been a problem if both justin and the lady weren't so rude to first my wife then me over the phone. I'm not worried about a $12.00 belt. But the way those 2 treated my wife and I ,I will never spend another dime at that establishment. Don't be fooled by the initial smile. There are other places In and around the area. If you do shop there don't have a problem with the parts or machine because you're SOL.
Review Left On 03/02/2017
bryan mccormick

I can't describe how pitiful All seasons is, I have spent hundreds upon hundreds of dollars with this so called "Business man", if you don't stand behind you're product don't sell that junk you call replacements. You have NEVER STOOD BEHIND YOU'RE JUNKY PARTS , ON TOP OF PRICE GAUGING PEOPLE! I would rather pay double than ever deal with you, you are about to loose alot of business by treating customers like that
Review Left On 03/02/2017
Fenrirsleash

I bought a trimmer head and all the deck parts on my toro, very friendly service and my parts were quick to arrive. I intend to do more business with them in the future.
Review Left On 03/02/2016
Melissa Neal

I have always been able to get parts for my mowers and saws here. I just wish you had a few hours that you were open on Saturday.
Review Left On 03/02/2016
Karen L.

Would rate lower but I'm not able to do so. I brought my chainsaw in for service and they charged me for parts I had just installed... On top of that, they gave me my saw back in 'running' condition which lasted for about a week. I asked them if they stood behind their work and they told me that "something else must be wrong" with it answer...Nevermind that I just paid you $200 in labor for parts that cost $15, yet you say it needs 'more' attention! Yes, you can get specialty parts and/or have them on hand already, but your service department SUCKS in my opinion.

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