Matt took care of a DWI I received in December 2015. I moved to Colorado shortly after and we were able to resolve the case by doing everything as if I was on probation before we entered a plea. Upon resolving the case, I was given the minimum fine and did not have to do a walk through for a second mug shot or arrest record. Listen to EXACTLY what he says and follow through. Complete extra community service hours than required. Be proactive, not reactive. They accommodated me very well and worked with the court to accommodate the fact that I no longer resided in state. Barring getting the charges dropped, which frankly was not possible given the situation, I don't see a better outcome. I wish I could go into more detail about how he was able to achieve this, however, I would still like him to have these cards to play for anyone else that may come across a similar situation.

In summary, be proactive, listen to the advice, and do more community service hours than recommended. Show your sorry for your actions and he can work some magic.

Matt Shrum helped me in "a bit of a jam". The experience was very scary and he made me feel like it was not the end of the world. He was very informative about the procedures and seemed to know exactly how things were going to turn out even though he couldn't "guarantee anything". With the exceptional outcome I would recommend him to anyone in trouble.

Matthew Shrum helped me immensely when I was battling my DWI. Himself or his assistant were constantly at my disposal, and he succeeded in achieving the results I wanted from the court. He instructed me in detail on the costs, classes, and all the ins and outs of what it would take to fight this, learn from it, and be successful with the court system. I am grateful for all of the help he was able to provide me and his pricing was extremely reasonable as well. I would recommend Mr. Shrum to anyone in a pickle!

Case dismissed and I don't say this lightly last year after being wrongfully accused of two violent felonies I was faced with the reality of going to prison for up to 20 years. Not knowing who to turn to I ended up interviewing several different Lawyers. And then I stumbled across Matthew Shrum and that's when everything changed after speaking with him it was clear that he was no ordinary man let alone a lawyer he was someone who actually cared and who would fight for me. when you meet Matt and you talk to him you just get the sense that he's extremely knowledgeable about the law and passionate about protecting your rights. During the process he never wavered with his belief that we would get the case dismissed and justice would prevail. In my opinion the person who wrote the one-star review for Matthew should be disregarded because if you have any more trouble with the law a shape or form he's your the only man for the job. Thank you Mr. Shrum.

After going through three lawyers that took my money and did nothing I found Matt Shrum. He is a great lawyer who actually cares. He is willing to do everything he can to get you back on track if he sees your willing to do what it takes. He’s also willing to work with you if things get costly.

I would recommend Mr. Shrum 100 percent over any other attorney in austin texas. I was dealing with a very extensive and long dwi, 3 years to be exact. this man was by my side thru the whole thing. Even when i didnt do the correct things he was there vouching for my name. He puts his clients first more than anything and he worked an amazing deal out with the prosecution for me. Im very blessed for Mr. Shrum. I recommend him whole heartedly.

We contacted Matt Shrum to handle a court case for a family member and he went above and beyond to make sure we got the best outcome possible. He was able to work with the court and kept us informed every step of the way. We would recommend Matt Shrum to anyone who needs a matter handled with the criminal court. His service, knowledge and professionalism was outstanding!

Nice comfortable atmosphere have not followed thru with their services yet!

tl;dr - unresponsive, completely missed my court date, resulting in a warrant being issued and continued to be unresponsive and put in minimum effort.

When you hire a lawyer for a traffic ticket situation, you don't expect much. They aren't going to put in a lot of hours or effort, and that's fine. You are just hoping that they use their relationships at the court to get you a decent deal that lowers your costs and keeps things off of your record. I wanted to hire someone, pay their fee and then some time later have them tell me what happened, what I need to do, how much to pay the court, and be done with it. So I wasn't surprised when I didn't hear from Mr. Shrum's office for weeks after hiring them.

And then I went and looked up my case online and found that I had a bench warrant issued for failure to appear. This is literally the only part of the job that was important here - actually keeping up with the court date and handling things before then and NOT having a warrant issued. In my experience at jobs that I've had, if you screw things up THAT badly, you go out of your way to make the situation right. You put in extra effort and show some remorse and empathy for the situation.

Unfortunately, Mr. Frum's office did not feel that would be an appropriate response. Mr. Shrum and his assistant continued to be unresponsive, only replying with "we'll take care of it" and not providing me any additional information. So I had to start regularly checking online court records for updates on my case.

Mr. Shrum would accidently include me on internal emails, referring to me as "this guy," showing the same general disregard that he had for my case/situation. Promises to contact on certain dates were broken. Excuses given that my voicemail box was full even though a) I have no problems getting voice mails from other people and b) I had specifically asked for email communication (because I wanted everything in writing at this point).

Again - I get it. For $250 you don't expect a lot of hand holding and constant updates. Traffic tickets are a volume business proposition for a law office that don't require much effort. Totally reasonable. But when you fail to appear and result in a warrant being issued, I expect you to show some level of remorse, or give some kind of valid excuse. I also expect you to go at least a little out of your way to make sure you make it right.

End result is that yeah, the ticket is "handled," though I have zero reason to believe that this was the best that could be done in the situation. I have to assume that a better organized lawyer would possibly have gotten a better result, or that a better result might have been possible had my case never gotten to be in a bad standing from failure to appear. Mr. Shrum made zero effort to make things right beyond going through the remaining motions. I mean, getting your food late at a restaurant would likely at least get you a discount on your ticket.

I paid full price for a low-effort service and didn't even get the low effort that I was paying for.

It is my personal opinion that other people should not use Mr. Shrum's services.

Matt did an outstanding job. He was clear about what I needed to do and I followed his recommendation exactly. Success...case dismissed!

Michael Shrum is a great attorney. I found myself fighting legal actions that I was grouped into because of my position at a prior place of employment. It was a difficult and confusing situation but Mr. Shrum and his staff were beyond great. They were always responsive and I never doubted that they were working diligently on my behalf. If I or anyone close to me needs legal help in the future, we will absolutely use Michael Shrum.

I have read some of the negative reviews on here and will say that I also felt a lack of communication from Mr. Shrum’s office, however... 1. The second I mentioned it they have been in constant communication with me and 2. When it came to what really mattered in my case (sentencing) he 100% went to bat for me. I realized that while he is the type of attorney that will communicate on an as needs basis, it doesn’t mean he’s not fighting for you on the back end. In the end, he gets sh$& done when it matters most. I highly recommend Matthew Shrum. I pray to God this is the first and last of my legal woes, but in the event I ever need a criminal attorney again, he’ll be the ONLY one I even consider using.

I caught 2 felonies, one was possession of methamphetamines and the second one was possession of a firearm. It didn't look good, but I did my part by going to rehab and then continued after rehab with integral services here in Austin. I saw my counselor twice a month at first and then backed off to once a month. Matthew Shrum's law office did the rest for me. The felony of the gun charge was dropped and the felony for methamphetamine was reduced down to a misdemeanor and I only got 6 months probation! The county clerk said that she did not remember the last time anyone received less than one year, especially for a felony. Super happy with the outcome and I highly suggest Matthew shrum's law offices to anyone who needs a great lawyer. Thank you, Matthew

Better Call Matt. I’ve worked with Matt (and numerous attorneys before finding him) for over 5 years now. He is by far - the BEST attorney you will ever have on your case. I’ve had several issues that other attorneys were skeptical about at best and Matt resolved all of them brilliantly- and he was able to make sure we got the results that I wanted! Not the ‘Easy Way’ that the others wanted. This guy makes miracles happen for breakfast. I’ve never met an attorney that takes every case personally as though it was his own. He’s a fighter - an amazing negotiator - and cool to work with. If you don’t hire Matt, you’re taking a risk on the most important thing you have, your record. Trust me, this guy is simply amazing. Literally the only attorney I’ve ever loved lol. I keep him in my contacts for all my legal matters. Better call Matt!

Paid attorneys are the best.

He doesn’t do it for the money, I promise. He does it because as a former prosecutor he is tired of seeing people's lives wasted. I saw Matt Shrum keep a person out of jail (for a 15 year sentence). The law tends to abuse it’s power. Don’t let yourself be taken advantage of. Set up a payment plan with him, he’ll work with you. He is always working on cases. He has a highly organized office manager named Jocelyn who will keep you updated on your court dates, you may not even have to see a judge. Keep an eye on your voicemail and e-mail notifications because while you’re working or sleeping Matt is taking care of your business.

Matt helped my brother and I with two serious issues I have full confidence in his abilities and his word is his bond. Rest assured if you reach out to Matt he will help you out to the greatest of his abilities

If I could give less I would. I hired this guy on 7/18/17 and have not seen or heard from him since and today is 7/31/17. I asked for a refund and they told me you have to ask him for it. How can I ask him for it if he never calls me back after leaving messages after messages? He leaves his cell phone number only for the voicemail to say call the office. I had told him my situation with the free phone interview (which he responded quickly to that) and he reinsured me that he could help me out with putting $500 down and working out the rest of the payments with whatever I can a month. So it sounds to good o be true. He tells me just go in and make a payment. I'm thinking no face to face or written agreement. But I went ahead and payed it. You would think he would call to reinsured me and say im handling your case. Nothing. Don't waste your time or money.

I don't do drugs. I don't drink. I am a generally nice guy but I tend to drive a little faster than allowed. Yep. My name is Thresher and I am a speeder. So, when you drive a sports car and you have right-foot trouble who do you turn to?
Matt. That's who. He's much cheaper than three years of increased insurance rates and he gets the job done without you having to jump through any municipal hoops.
So, if your right foot gets you in trouble. Remember there is a great alternative to court hearings and fines: Matthew Shrum, PLLC. Oh and it doesn't hurt that he's an Austin music fan.

I submit an online request, but after three days, I got no response, so I decided to call on Monday 08/29/16. The legal secretary, picked up after three rings. She was very lethargic during the call. I explained my issue. She proceeded to tell me that Christina would handle my case( never gave me Christina's job title), but she didn't know when Christina would be in or if she would be in at all. And that I should leave my number and I would be contacted in 24 to 48 hours( going on the 3rd day no call or email) I was surprise by this, this law firm got great reviews, on yelp!, Google and Awo.but his staff was lacking in basic customer service skillset, There must be some sort of active contacting people,/potential clients when they call/emailing for legal representation.

Thank you to Adelie Ramirez at Mr. Shrum's office! Positive and confident and knowledgeable, all in one ! Wow! She is very intelligent and she has relieved my many anxieties with her top notch skills and ability to communicate so well! Thank you for all your help.

Our experience using Mr Shrum was awful! He first made us feel like he could seriously help us during the free phone interview. So we hired him hoping he could make change but right after the first week things between his office and us changed. The assistant was very rude all the time, you would be lucky to hear from Mr Shrum once a week and he hardly never response to emails. We have used many attorneys in the past who have been amazing, they are suppose to make you feel confident, secure, hopeful and not scared, worried and wondering if things are going to be alright. Like I said he did make us feel confident in choosing him to represent our case in our first call but not after that. Right away we didn't get any results that was mention on the phone that he felt positive about getting for us. We were a nervous wreck and things just continued to get worse. If you want to hire an attorney who will just pocket your money, not hardly work for you, and make you regret hiring him, then hire Mr Shrum. He may seem great at first plus very understand and caring but he truly does not care about many cases. PLEASE BE ADVISE!