(Translated by Google) Great service! 100% honest

(Original)
Buen servicio! Honestos 100%

Receptionist is unhelpful, and unprofessional even though I had profile in their office, hang up on me. They don’t care about solving problems for client. All they care is you giving them money.

Good service

Unprofessional and no responsible

Helped us get our records ready

(Translated by Google) Come here for a full consultation on immigration law, as well as the credibility and agility of staff in the United States as well as consultations dedicated in Vietnam.

(Original)
Đến đây để được tư vấn tận tình về luật di trú, cũng như sự uy tín và nhanh nhẹn của các nhân viên tại Mỹ cũng như sự tư vấn tận tình tại Việt Nam.

I had very bad experience with this law office. They are just a office to keep your files. The office just care about get more customers to put more money into pocket of the boss or owner, Mr. Tuan Nguyen. Mr. Tuan Nguyen do not care about the need of his clients like me when my file face with difficulty. Mr. Tuan Nguyen just care about how to get more new clients to get more production and money.

Very reliable immigration legal service. Excellent customer service.

Friendly knowledgeable staff

This is one of the best law firm in Houston ! The lawyers are very hard working and great customer service. Highly recommend!!!

caution, they only deal with easy cases, think twice if you have a difficult case

Charged my uncle for 830$ and promised that he can do it for my uncle to get back his ID and Social Security. Next few weeks my mom and my uncle keep calling and messaging him all he answered was I can't do it with your case, and we told him to give us back money he said he need to talk to my uncle at the office about that.Since my uncle live in New York he just visited us and asked if we know any Vietnamese lawyer.My uncle is Son Mai if you read this and remember the case that you didn't give us money back. You are lucky that me and my husband not sue you about this since my uncle just told me about this and we just find out the contracts paper. I have his paperwork contracts still. Such a rip off because of people who are a lawyer like you make my husband study law but didn't want to become lawyers. If my uncle told us sooner we not gonna let this go easy. the case is from the day 7/26/17.

After 18 years of my mother not being able to travel. Thanks to lawyer Nguyen and legal group my mom is eligible. A huge thank you to he’s staff for always updating and caring for her. They will go above and beyond for you. I dont have the words to describe how grateful we are my mother deciding to choose his team.

They are the best service ever! I would recommended 100%

Horrible experience, waste at lot of ur time to go back and forth.

Great people l9ve love there service 100% RECOMMEND

If you have to work with immigration don't forget to come to Nguyen Legal. This is the best law office you need to find, please don't look around it would waste your time if you are in Houston area! Talk to Mr. Tuan Nguyen your problem will be solved. Good luck to all

The attorney is very helpful and knowledgeable. He even offers free consultation even though i jusy met him first. He did quick research and give out straight answer, no drama or hassle

I was a customer and had an approved case. Let me do a detail review for your reference.

1. The good:
There were two lawyers I talked with in the office (Mr. Nguyen and Mr.Hector). In my opinion, Mr.Nguyen has a calm vibe and thus his opinion always sounded solid. He also returned phone calls if you asked for him. Again, I only met with him once and talked to him twice. So far he does have an expertise in immigration. Mr.Hector is more vibrant. I was once angry at how the office got the work done. He knew how to diffused the anger. He seemed to handle all the "out of states" case. He did provide me an advice about medical record. However, that advice wasn't correct so I am not quite sure if the USCIS was wrong or he was wrong. Overall, if you are angry and you talk to him, you will feel good and reassured.

2. The not so good:
a. Legal assistants: Their English is not up to bar. Sometimes you will have to read their email two - three times to understand what they meant. they also relied on Vietnamese too often.
b. No monthly update on your case. I had to call, nudged, and asked questions every now and then to get an update. They actively call you when they need payment from you. I guess it is a typical lawyer office's behavior?
c. No post service recommendation whatsoever. You got your case approved. That is. No "how are we doing" means they don't really care about how they did. In fact, if they ask, I would love to provide feedback and I don't have to come here to comment on their service. Very bad post service can ensure I will no longer do another case with you.
d. Late communication: my medical record was expired. No communication whatsoever. The lawyer reviewed my case at the VERY last minute and informed me I needed a new one. This caused me confusion, upset, and anger. Very late surprise which was the exact reasons why I hire a lawyer to avoid.

I worked at a large lawyer office before. I understand when you do service it is hard to get thing perfect and get every customer happy. I think this office still need lots of work to be better. I have no comment on the fee since I am all about supporting Vietnamese businesses. The fee is more expensive here than other Vietnamese offices but I think it is cheaper than many non-Vietnamese ones. I wish they asked for feedback and aim at providing better and higher services

Overall, the office gets the job done, but I know it could be better, if it tries. Would I come back for other services? Absolutely not. I would rather pay more money to have an ease of mind or none (100% DIY and save money). My case is relatively simple but I was surprise (and furious) at how much stress I had to go through. I feel I do not get my money worth. (Or maybe that is standardize feeling after working with an Immigration lawyer - I don't know). As a customer, I can only provide you my subjective feeling and my perception of the service.

This office would be good for you if you have a complex case but your budget is tight to get top of the line serves. Don't talk to the legal assistants, talk to lawyers directly. They will review your case better and catch error from early on. If you are "out of state" customers, you are at disadvantage. You will have to call them more than often. Otherwise they won't look at your case although you might pay the same amount of money.

Great Legal Counseling and Service!

The BEST lawyer in Texas !!!

Best of the best !!!

Mr Tuan Nguyen is the greatest immigration lawyer in Texas. Back then I got trick from Gamal Dang & Associates!!! (Wasted 14 year for Green card!!!)And
Fong & Associates LLP !!! wasted my time (4year) for green card. Fong even told me he is board certified. (BS).!!!
Luckily my friend told me to talk to Mr Tuan Nguyen. He take care my green card within 6m and straight to get a citizenship in 1 year. Noted every case is different please make a appointment to talk to mr Tuan. If he can't help you then don't wasted your time and money for some other BS lawyer. The good lawyer is not easy to find !!! Normal people we go work hard every day and don't have much time to research for a good lawyer. If Mr Tuan accepted your case then you have nothing to worry.

Nice friendly staff and professional Lawyer.

Nice

(Translated by Google) Just called the office to meet a female employee who answered very haphazardly, not listening to what the guests said and said to fill it. And just want to send the file over to hold the handle, do not want to help even if the question is initial. Consider bigger money than customers.

(Original)
Vừa gọi cho văn phòng gặp một cô nhân viên trả lời rất hỗn tạp, chưa nghe khách nói gì đã nói lấp vào. Và chỉ muốn gửi hồ sơ qua để nắm cán, không muốn giúp đỡ dù là câu hoi sơ khởi. Coi đồng tiền lớn hơn khách hàng.