I have only good things to say about Mr. Gollnick, who was faced with a difficult and complex situation with my mother after her incapacitating stroke. (I did not live in the state, and my father was already in nursing care.) He was exemplary in keeping me posted (long-distance, when I had to return to my job) and in doing all the work necessary, always on time. He impressed me as a very well organized person who would take the time to communicate clearly, whether it was in answer to a question, or by sending a note along with paperwork. He's very focused and obviously likes and takes pride in what he does. It was my good luck to have him represent us.