Not friendly

They never answered phone!

They never answer the phone this service is horrible

(Translated by Google) I was Ai i was treated very badly the United States was the worst thing that I knew in my American dream but I do not wish badly on Ai nadien i the only thing that I ask my fellow countrymen that you are illegal and inside they take advantage of being aya

(Original)
Estuve Ai i me trataron muy mal estados unidos fue lo peor que conosi en mi sueño americano pero no le deseo mal a nadien de Ai i lo único que pido amis compatriotas que estás ilegales aya adentro aprovechen el estar aya

Every single person that has answered the phones in any department of this fácility is very rude . Why are these people even hired ? They don’t know the first thing about quality or at least decent customer service . It’s really sad and frustrating . What a way to represent a government institution. Pathetic .

(Translated by Google) They could help me with some data. My brother is in that prison in Hidalgo County but he has more than a week that we do not know anything about him. We would like to know where they changed him, so it would be very helpful.

(Original)
Me podrían ayudarme con unos datos. Mi hermano está en esa prisión del condado Hidalgo pero ya tiene más de una semana que no sabemos nada de él .quisiéramos saber para dónde lo cambiaron x favor sería de mucha ayuda .

(Translated by Google) Could it be that I can send an Uber to pick up a detainee in this prison?

(Original)
Será que puedo mandar un Uber para recoger un detenido en esta cárcel?

(Translated by Google) Trumptown

(Original)
Trumptown.

(Translated by Google) The waiting room is too cold

(Original)
Está demasiado fria la sala de espera

Terrifying horrible and unethical.... rude and useless staff... corrupted and very unhappy with their job and lifestyle apparently... awful staff

Horrible staff never answers phones have gotten zero help really

Young Officers very rude with visitors. Also in order to know if we are on the list for visit we have to go like i live overthere in la villa so they can tell me that im not on the list...

we waited 4 hours there waiting to see my tio we were so excited because i haven’t see him for a long while and they give us a bad attitude and tell us that we can’t see him

(Translated by Google) The truth I have marked and they leave me hanging answer very rude the only thing I ask is that they treat all who are there finally are human beings and among those my brother who is the first time but it hurts to have someone in this situation, I only ask for facilities to have contact with him and to deposit money from Reynosa Tamaulipas

(Original)
La verdad he marcado y me dejan colgada contestan muy grosero lo único q pido es q traten bien a todos los q están ahí al fin son seres humanos y entre esos mi hermano q es la primera vez pero nos duele tener a alguien en esta situación, solo pido facilidades para tener contacto con él y poder depositarle dinero soy de Reynosa Tamaulipas

Doesn't even deserve a one star. When you call to get information they always tell you to call back either they settling in or they transfer your call where no one will ever pick it up. Some inmates upon arrival are automatically in confinement for over a week and no acess to a phone call nor to drinking water other than a showerhead. This aint no 3rd war country...shame on ya'll!

How good or bad can it possibly be? It's not a fun place to go but the guards n staff r courteous n kind. No complaints there.

Horrible , rude useless people

Very rude workers!!

Very rude

when you call them for something they'll dead hang up on you, and the way they answer the phone just makes you not want to talk anymore. they answer you with a whole attitude. like just get another job if you're going to treat people like that. and to all those with family in there, i can relate as well , my dads there, everything will get better for your family member. have hope and support them . they need it.

(Translated by Google) You can help me how to send money Ayi hidalgo can be sent as a minder It will be possible at this address

(Original)
Ustedes me pueden ayudar cómo mandar dinero Ayi hidalgo se puede miniorden mandar será Será que se puede en esta dirección

Rude

(Translated by Google) How much time do you give them if you take them illegally when you have already been deported

(Original)
Cuanto tiempo le dan si los agar intrando ellegal cuando ya fuero deportado

(Translated by Google) 77 months for entering illegally :( and the real criminals are on the streets

(Original)
77 meses por entrar ilegal :( y los verdaderos delincuentes andan en las calles

(Translated by Google) Very bad experience

(Original)
Muy mala Experiencia

(Translated by Google) Almost most are corrupt by Mony working with cartels. They need thorough investigation, and stop both abuse of undocumented immigrants.

(Original)
Casi la mayoría son corruptos por Mony trabajan concarteñeles. Nsecitan investigación a fondo, yparar tanto abuso a indocumentados.

(Translated by Google) Six months there was a nightmare

(Original)
Seis meses ahí fueron una pesadilla

(Translated by Google) Two months there were the worst

(Original)
Dos meses allí fueron los peores