They towed my boyfriend’s car before we woke up at 6:15am. My boyfriend has never had a warning or a misdemeanor at my apartment complex (Doral West). About 20 other cars that didn’t have a decal is left alone, while my boyfriend’s car was the only one that got towed. There was also a resident parked in a Visitor’ spot.
All of these cars didn’t have a decal, nor were they in a parking spot. According to the complex, these are grounds for a towing violation. But they were still parked and here at 10am.

(Translated by Google) The best crane solution in Miami

(Original)
La mejor solución en grua de Miami

This company needs to be investigated, towing the car without prior notice, to suffer the car while the owners are in front and even telling the man what to expect, then the man asked us for $ 100 cash to give the car on the same night, with the threat that the next day would be $ 126. I don't think this act is legal, and it needs to be investigated by an expert. We are in the USA And here we all have the right to defense and this way of acting leaves much to think about the services we are accepting in the area.

Very bad service, they are thieves, they accept only cash, my experience was horrible, even talking in the phone they close the call with out your having finished, rude without any education.

Rude af, and only accept cash because their “machine is down”

Edit: They returned the little weed that I had this time thank you for that, but it's the SECOND time they STEAL my phone mount: End edit

They stole my iphone cable, my windshield phone mount, my joker blade, and my last nug of tree, AND MY REGISTRATION AND INSURANCE... now i have to get that replaced....this was me trying to find my stuff, these people have no remorse

Edit: they changed location, I had my car repoed a second time as I was working for uber, I went into my usual store plaza where I waited for a ride, after 10 minutes i got a ride request went to outside to pick up my passenger and my car was gone. I worked so hard to try to keep up with the payments for nothing but memories. They brought my car here a second time, this time they stole my jawzrsize, my phone mount a second time, and possibly my favorite keychain since highschool which I'm still looking for and had in the car the first time it was repoed. I will fight tooth and nail to make sure to change the law in florida so that these businesses can not operate in this manner.

Companias como esto no deberian existir en esta manera, no deberian cobrar para las cosas personal de una por cualquier razon, y deberian regresarte sus cosas en entero, en vez de decir "disculpa eso es todo lo que encontramos" eso es la segunda ves que me dicen eso, y no es justo. Voy a combatir esa ley de gastos de warehouse para que en todos los estados no pasaria mas esto.

When i checked if i had my money in there it was gone.

Got towed yesterday at my condominium and I know they are in business with the security. Giving money for every car the security calls in. I was told by the person who rented me the apartment that I was able to park there, still got towed. And they close early to make that storage fee money.. but you can still tow although your office is closed? These guys are scammers. The BBB and IRS will hear about them only accepting cash. The lady at the front answers the phone like she hates her job and no respect. Must have grown up in the jungle. Second time I have to deal with this company and they are the absolute worst. No idea how they are still in business.

(Translated by Google) Speechless what happened to this supposed tow company first of all scammers and thieves but capitalized please tell them before signing anything check their entire car to me they rejistraron me full and I stole some headphones can you imagine cheap shoplifters which are also have business with the security of the condominium to take the cars and more if it is Saturday pq close at one o'clock in the afternoon and on Sunday there will be no and when you pick it up on Monday they charge you extra charge when you go to pick up the car in addition to that they rob you what you have inside and they multiply the price and cheat you treat you as if they were in our countries that the law does not work but thanks that we are in this country and that these rats burn sooner or later please reortenlo

(Original)
Sin palabras lo que me paso con esta supuesta compania de grua primero que todo estafadores y ladrones pero con mayúscula por favor les digo antes de firmar nada revisen su carro completo al mio me lo rejistraron completo y me robaron unos audifono se pueden imajinar lo rateros baratos que son ademas tienen negocio con los seguridad de los condominio para llevarte los carros y mas si es sabado pq cierran a la una de la tarde y el domingo no habren y cuando lo recojes el lunes te cobran recargo cuando vas a recojer el carro además de que te roban lo que tienes adentro y te multiplican el precio y te estafan te tratan como si estubieran en nuestros paises que la ley no sirve pero gracias que estamos en este pais y que arde o temprano estas ratas caen porfavor reortenlo

Thieves Thieves Thieves, I haven’t seen a business like that before. They are so unprofessional and disrespectful. These people steal everything in your car. Please check you car before leaving and file a police report if necessary. I am speachless after the experience I had thanks to them.

(Translated by Google) Horrible are still charging only Cash, call the IRS and report that they only charge Cash and call the county to see how legal that is,

by the way, my card was not declined, they just did not accept any card, just cash

(Original)
Horrible siguen cobrando sólo Cash , hay q llamar al IRS y reportar que sólo cobran Cash y llamar al condado para ver q tan legal es eso,

a proposito mi targeta no fue declinada, simplemente no aceptaron ninguna targeta solo cash

(Translated by Google) They are thieves, swindlers and damage the cars, irresponsible! You have to report them they only accept CASH and they always say that the card machine is damaged !! THIEVES AND EVADING TAXES. IRS COMING SOON !!

(Original)
Son unos ladrones, estafadoes y dañan los carros, irresponsables!!! Hay que denunciarlos solo aceptan CASH y siempre dicen que la maquina de las tarjetas esta dañada!! LADRONES Y EVADIENDO IMPUESTOS. IRS COMING SOON!!

Horrible heartless service , only accepting cash ( thiefs )

These people are theives. They towed my car with my wallet and cash in it from my apartment complex as I was parked in a no parking zone. However, the next day I went to get my car and when I checked my wallet all my money was missing. I have filed a police report and will submit a complaint to the better business. MAKE SURE YOU CHECK YOU ENTIRE CAR IF THESE PEOPLE TOUCH IT!!

They are the worst company
Bad customer service I hate the manager which is not professional

They towed my car jajaja

this company took the car from a complex in Friday night and they close at 12 on Saturday just to charge you more the all weekend Miami dade inspector should revoked their license and investigate this company

They towed my car shortly after I parked. When I got my car back they had stolen my whole luggage out of the trunk. Grace was extremely rude and said they don’t open the cars which is a lie.

Grace is rude and delivers false promises on speaking with the owner.
You crooks stole money from my car! And damaged my belongings with no sympathy at all!
STAY FAR AWAY FROM THIS PLACE!!! Just fees and a headache!

People do park right, we are a business shop that works with cars. The cars weren’t park in the middle of the street. They were parked in front of a business. That our neighbor let us park car there. They charged us 156 per car. That is a disappointment, like people work hard to get 200 dollars and then to take these cars for no reason and end up paying that amount of money like seriously? Very upset.

Thieves, my car got towed overnight and cash and belongings were stolen, drivers name was Lazaro. I called and spoke to Grace and she was extremely rude and got nervous when I asked her about the missing items and refused to give me a supervisor’s phone number. Thieves

They are thieves and they tow you for no reason. Horrible people. Then they wonder why we have a shooting problem in the US. People defend themselves against people like this.

Horrible place they are thieves and should be taken down .

Worst tow truck company no feelings whatsoever they tow my car and I need it to pick up my daughter at daycare they wouldn’t care, also tried to ripped me off trying to charge more money by the hour

(Translated by Google) They are the worst in service they say they do not receive a credit card in the hours they do not work this is illegal

(Original)
Son los peores en servicio dicen no recibir credit card en las horas que no laboran esto es ilegal

This people here are a bunch of thief’s they want it to take advantage of the situation and get the most money out me they didn’t allow me to go inside and retrieve the car they made my wife do it causing for here to scratch the car on top of the money that they already got from us shame on this people

This place is the worst they should not be in business I working hard to shut this company down our money has been stolen from the car and we was charged for taking my stuff out my car and when I get to my car theres more stuff There in the the car so why I got charged for if my stuff was not all taken out of my car they should close down so sad

Be prepared to pay in cash, the credit card machine is "broken", and please, check your belongings inside your car. They are thieves!!!

Really cool employees. They know they work in a tough business but they keep it real. People complain about the cost but park right and you'll be fine.

(Translated by Google) They do not deserve anything ... be careful they open the car ... they damage things and they do not repair it ... I claimed that they damaged my door and just saying that my car is old with that they solve. They are scammers ... I am going to denounce them ... Besides, the gentleman who works is a grocer ... the buster shouts at the women. .. knowing that one is annoyed by the towing of the car ... they have a business with the people who work as security in the condominiums ..the security calls to them ... and they for each car they tow gives money to the of security .... So be careful when you go to look for the car ... and with the man who works there is ... he is an abuser ... he does not respect women ... Apart from the woman who works for him lack professionalism likes to humiliate people .... to open my car they damaged the door his rubber .. I left the piece of rubber inside the car and say they were not ... But it does not matter up there is a God who down look ... and my car was not bad parked was in the normal place where the cars are parked visit ..wow that horror .. sure they were starving and wanted a little trip .. for the next be careful when open the cars try not to damage anything ... at least they charge me with a card ... and they did not take anything from my car There is GPS and money. That was ... at least the one who opened my car is honest .... Well this was my story with them .... My anger is that they damage my car door and humiliate me for having an old car ... at least I'm not starving like them ... and I have enough humility. ... with humility one arrives at any place ... but with humiliation, preponderance and machismo, one does not get anywhere ... I recommend a course of human relations. He lacks professionalism and education ... well if they shout at women imagine what they can be.

(Original)
No se merecen nada ...tengan cuidado abren el carro...dañan las cosas y no la reparan ..reclamé que me dañaron mi puerta y con solo decir que mi carro está viejo con eso ellos solucionan. Son unos estafadores ...... Los voy a denunciar... Aparte el señor que trabaja es un grocero ..abusador grita a las mujeres. .. sabiendo que uno va molesto por el remolque del carro...tienen un negocio con las personas que trabajan como seguridad en los condominios ..los de seguridad llaman a ellos ...y ellos por cada carro que remolquen le da dinero al de seguridad.... Así que tengan cuidado cuando vallan a buscar el carro...y con el señor que trabaja hay ...es un abusador ...no respeta a las mujeres.... Aparte la mujer que trabaja le falta profesionalismo le gusta humillar a las personas ....por abrir mi carro le dañaron la puerta su goma ..me dejaron el trozo de la goma adentro del carro y dicen que no fueron... Pero no importa arriba hay un Dios que para abajo mira ...y mi carro no estaba mal parqueado estaba en el lugar normal donde se estaciona los carros de visita ..wow que horror ..claro seguro estaban muertos de hambre y querían un trigrito..para la próxima tenga cuidado cuando abren los carros traten de no dañar nada ...por lo menos me cobran con tarjeta ...y no se llevaron nada de mi carro está el GPS y el dinero. Que estaba ..por.lo menos el que abrió mi carro es honesto.... Bueno esta fue mi historia con ellos .... Mi rabia es que me dañan la puerta del carro y humillan por tener un carro viejito...por lo menos no estoy muerta de hambre como ellos ...y tengo bastante humildad. ...con humildad se llega a cualquier lugar...pero con la humillación prepontencia y machismo no se llega a ningún lugar..les recomiendo un curso de relaciones humanas. Le falta profesionalismo y educación ..bueno si gritan a las mujeres imaginate que pueden ser.

(Translated by Google) not a star because they do not deserve swindlers, except that you have to pay $ 110.00 to pick up the belongings the $ 482.00 that was inside the glove compartment of my car was stolen. They are mainly Parthia owner of thieves which is called GRACE CARACAS. Please report them to shut them the company once more

(Original)
No se merecen ni una estrella porque son unos estafadores, aparte de que hay que pagarles $110.00 para recojer las pertenecias se robarón los $482.00 que tenia adentro de la guantera de mi carro. Son una partia de ladrones principalmente la dueña la cual se llama GRACE CARACAS. Porfavor reportenlos para que les cierren la compañia una vez mas

Fast service

Horrible experience! They're suppose to have a credit card machine readily available and they don't. Only want cash, don't let you inspect your car before taking it, pressure you to sign a release form. Don't want to give receipts. This whole company seems shady. I wouldn't recommend them for anything