Mr. Kaukl is really great to work with and is very thorough. His email sends a lot of incoming mail to the junk mail folder (as what happened when I tried to contact him). Also his secretary has been out of the office. This being said, he is difficult to get a hold of. This is a definite down-side and could use improvement however, when you do get a hold of him - I have consulted him on one issue and hired him on another issue - he is very personable and easy to talk to. His prices seemed reasonable in lawyer pricing anyway, and I am planning to use Mr. Kaukl for any other legal needs that I have and have and will continue to recommend him to others